Payroll Associate /bilingue (BGC)

Payroll Associate

Location: 100% on-site – Barranquilla

Monday to Friday, 9:00 a.m. to 6:00 p.m. CST Transportation

Required English level: Advanced 9-10

This is a dynamic and challenging position, ideal for people who think and react quickly and have a strong commitment to customer service. The payroll specialist will be responsible for the accurate and timely processing of client payrolls, as well as providing expert and personalized service.

Key responsibilities

• Schedule and manage multiple client payrolls.
• Ensure that all payroll transactions are processed accurately, timely, and in compliance with regulations.
• Correctly calculate wage garnishments, child support orders, and tax liens.
• Process quarterly and annual reports accurately and on time.
• Generate ad hoc reports for clients.
• Work in various payroll environments to manage attendance, processing, and reporting.
• Resolve client questions about payroll and the payroll system.
• Manage client-related projects.
• Answer client calls and address client concerns.
• Coordinate payroll activities from start to finish.
• Provide the highest level of customer service, including follow-up and accountability.
• Perform other assigned tasks as needed.

Requirements

• High school diploma.
• At least 6 months of experience in any area (CSR, SALES, ADMIN) - but good level of English.
• Excellent verbal communication and telephone presence.
• Strong organizational, time management, problem-solving, and prioritization skills.

Requisitos