Payroll Call Center Specialist - Corporate (Las Vegas)

The Payroll Call Center Specialist compiles payroll data, entry of data, and reconciliation of errors, prepares payroll reporting data for the payroll analyst to maintain payroll records.

• Researches required employee information using available resources.
• Handles and resolve employee payroll grievances.
• Ability to identify and escalate priority issues.
• Provides internal customer service by obtaining employee information and guiding towards a resolution.
• Must have the ability to multi-task.
• Ability to recognize when follow-up is required with internal customers.
• Contact business or private individuals by phone.
• Must have strong listening skills.
• May be asked to perform various other clerical tasks.
• Maintains client confidence and protects operations by keeping information confidential.

• High School Diploma required.

• Minimum of 2 years of phone or customer service-related experience. (Payroll experience preferred)

ADDITIONAL REQUIREMENTS

• Knowledge of computer software; MS Excel, Access, and Project, Infinium.
• Attention to detail and numerical skills.