Peer Support Team Lead Qualified Professional

Peer Support Specialist Team Lead (QP) - Cumberland County - Full Time

Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!

As our full-time Certified Peer Support Specialist Team Lead, you will be responsible for ensuring that Peer services run smoothly, participants receive optimal care, and that services provided are consistent with service definition in conjunction with the Peer Support Program Manager.

We empower our Peer Support Specialists to utilize their personal experiences with mental health and/or substance to connect, teach, model, and support the development of skills for ongoing treatment and recovery.

We provide mileage reimbursement & offer a Peer Support Scholarship Program to cover certification costs!

Schedule

Flexible, daytime hours up to 40 hours per week.

(Lead weekly team meetings, 1x/wk)

Pay

$47,840 per year.

Benefits

Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.

Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $100 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays. SouthLight is also an approved employer for the Public Service Loan Forgiveness Program (PSLF).

Job Responsibilities of a Certified Peer Support Specialist Team Lead

• Provide administrative supervision and guidance to the PSS team
• Provide interventions consistent with PSS service definition to the PSS caseload
• Track and monitor documentation for compliance
• Assist with service specific orientation of new staff
• Assist with development of protocols, policies and procedures as it relates to the development of the PSS program
• Be fluent and knowledgeable about service definition and service requirements
• Establish relationships with a comprehensive, targeted listed of providers and other relevant community organizations
• Responsible for timely response to new referrals and onboarding new PSS clients into services
• Coordinate and provide informal needs assessments in the community with potential PSS clients
• Responsible for the successful growth of the caseload and management of the team
• Ensure that PSS client records contain required information, releases, documents, service notes, and that discharges and transition plans are completed for every client upon completion of services
• Leverage Eleos AI, an innovative clinical documentation tool that reduces note-writing time so you can spend more time focusing on participant care.

Qualifications of a Certified Peer Support Specialist Team Lead

Education and Experience

• Meets requirements for Qualified Professional (QP) status as specified in NC statue:
  • 4 year degree in Human Services + 2 years' experience with MH/SU population
  • OR
  • 4 year degree non-Human Services + 4 years' experience with MH/SU population
• 2 yrs experience supervising community intervention and crisis services
• 3-5 yrs experience working in community mental health setting

Licensure/Certifications

• Active Certification in NC as Peer Support Specialist
• Certification in CPR, First Aid, Blood borne Pathogens training, and CPI

(We can help you with these if you don't already have them all)

Knowledge, Skills and Abilities

• Good oral and written communication skills
• Knowledge of county resources and opportunities
• Great "people skills" and an ability to make lasting community connections
• Ability to learn other technological recording methods i.e. EMRs/EHRs
• Ability to work in a team model that changes regularly as needed
• Ability to be flexible and adapt to frequent change in work flow based on client need and service structure
• HIPPA and Substance Abuse specific confidentiality and privacy rights

About Us

Tap into your passion at SouthLight. For more than 55 years, SouthLight Healthcare has been a trusted leader in providing compassionate, evidence-based mental health and substance use treatment across Central North Carolina. As a nonprofit organization, we are dedicated to improving lives by expanding access to high-quality care, supporting recovery, and helping individuals build healthier, more hopeful futures. Each year, our team serves thousands of people through outpatient, community-based, and innovative treatment programs designed to meet people where they are.

At SouthLight, our people are the heart of everything we do. We foster a collaborative, inclusive culture where compassion, excellence, authenticity, hope, and innovation guide our work every day. Whether you're providing direct patient care or supporting our mission behind the scenes, you'll join a team committed to making a meaningful impact while investing in your professional growth. If you're passionate about serving others and want to be part of an organization transforming behavioral healthcare in our communities, we'd love to have you on our team.