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People Partner Senior Officer

Open 31d

Responsibilities:

Employee Relations

  • Act as the main point of contact for employees across all departments, ensuring timely communication, guidance, and support.
  • Lead and coordinate employee engagement activities and events, gathering insights and feedback to enhance satisfaction and retention.
  • Partner with the Internal Communications team to ensure clear, consistent, and engaging communication across the organization.
  • Represent the HR department in all internal events, initiatives, and employee-facing activities.
  • Support & guide the knowledge hub employees in understanding People & Culture department policies and assist in creating new policies required.
  • Act as the primary focal point for expats to support in all related items as in travel arrangements (Flight + Visa), accommodation, schooling, pre-employment arrangements, hiring documents, work permit and family residency.
  • Solve employees’ conflicts and provide advice needed.

Employee Data & HR Operations

  • Ensure accurate and up-to-date employee data across all HR systems and records.
  • Oversee and conduct the onboarding and offboarding processes to deliver a smooth and positive employee experience.
  • Manage employee requests, documentation, and transactions in compliance with internal policies and Egyptian` labor laws.
  • Serve as the link between the Talent Management and Personnel teams, ensuring alignment and smooth workflow across all HR functions.

Benefits & Employee Support

  • Manage corporate mobile plans and accounts, ensuring proper allocation and cost efficiency.
  • Coordinate and handle employee investigations, maintaining confidentiality and integrity throughout the process.
  • Receives New hires pre-employment medical test results from The Knowledge Hub physician.
  • Updates the system by adding new joiners and deleting separated employees.
  • Handling medical insurance costs including local & international service providers’ payments & pre- employment medical checkups.


Managing HR Systems & Reporting

  • Support the Talent team by providing analytical insights that inform decisions on engagement, retention, and workforce planning.
  • Apply problem-solving and critical thinking to address complex employee and operational challenges.
  • Uploading new hires’ data on Oracle.
  • Handling Oracle ERP System approvals and reports.
  • Generating staff attendance report and sending the attendance issue to staff members and P&C payroll.

Job Requirements:

  • Bachelor’s degree in business or any relevant major
  • 3-5 years of experience in HR related functions
  • Good experience with Microsoft Office
  • Strong Communication & presentation skills
  • Proficient level of English speaking & writing
  • Problem Solving skills
  • Analytical thinking skills