Performance Marketing Senior Manager
Posted Updated
Description
<p><span style="font-size:inherit;"><u><b><span style="font-family:DarwinSans;">About ADA</span><br /></b></u></span><span style="font-family:DarwinSans;">ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.</span></p><p><span style="font-family:DarwinSans;">Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world. </span><br /><b><u><br /></u></b></p><p><font face="DarwinSans"><span style="font-size:14px;"><b><u>About the role</u></b></span></font></p><p><font face="DarwinSans"><span style="font-size:14px;">As an E-Commerce Marketing Senior Manager, you will shape and drive cross-platform marketplace strategy across multiple teams, brands, and markets. Building on proven people leadership, you will move from managing account delivery to setting the strategic direction — crafting quarterly growth roadmaps, influencing client and internal decision-making, and ensuring operational excellence at scale.</span></font></p><p><font face="DarwinSans"><span style="font-size:14px;">This role suits a seasoned e-commerce leader who can balance profitability, team capacity, and growth. You will be a trusted strategic partner to clients and marketplace platforms, master platform partnerships and automation, and develop the next layer of managers and senior associates within the team.</span></font></p><p><font face="DarwinSans"><span style="font-size:14px;"><br /></span></font></p><p><font face="DarwinSans"><span style="font-size:14px;"><b>Key Responsibilities:</b></span></font></p><p><font face="DarwinSans"><span style="font-size:14px;"><b>Strategic Leadership and Growth Planning</b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Develop cross-platform marketplace strategies across Shopee, Lazada, Zalora, and TikTok Shop that deliver sustainable sales and profitability growth.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Craft and own quarterly growth roadmaps for the client portfolio, aligned to commercial targets, promotional calendars, and market priorities.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Lead cross-market or category-level strategic initiatives, translating business goals into clear plans, OKRs, and success measures.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Influence decision-making with clients and internal leadership through data-backed recommendations and business cases.</span></font></li></ul><p><font face="DarwinSans"><span style="font-size:14px;"><b>Multi-Team and Market Management</b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Manage multiple teams and/or markets, including managers, senior associates, and associates, ensuring operational excellence and consistent delivery.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Drive team-wide efficiency and consistency in execution by standardising processes, playbooks, and quality controls.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Balance profitability, team capacity, and growth when prioritising accounts, resourcing, and investment.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Oversee portfolio performance and P&L contribution, including budget allocation, forecasting, and margin management.</span></font></li></ul><p><font face="DarwinSans"><span style="font-size:14px;"><b>Client Partnership and Stakeholder Management</b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Serve as a trusted client partner and advisor on performance strategy for key brands, building long-term, senior-level relationships.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Lead quarterly business reviews, presenting performance, insights, and strategic roadmaps to client decision-makers.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Master partnerships with marketplace platforms, leveraging joint business plans, platform programmes, new features, and beta opportunities.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Ensure cross-team alignment with commercial, content, creative, analytics, and operations teams on shared goals and priorities.</span></font></li></ul><p><font face="DarwinSans"><span style="font-size:14px;"><b>Performance Excellence, Data, and Automation</b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Oversee complex multi-brand, multi-country campaigns and cross-channel integrations across on-site and off-site media.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Lead multi-country data integration and advanced tracking to enable unified performance measurement and reporting.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Champion automation and tooling adoption to improve campaign efficiency, scalability, and insight quality.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Set performance benchmarks and drive continuous improvement in ROAS, GMV, and share of voice across the portfolio.</span></font></li></ul><p><font face="DarwinSans"><span style="font-size:14px;"><b>People Development and Talent Building</b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Mentor multiple managers and senior associates, building strategic thinking, client leadership, and commercial acumen.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Own team development plans, performance reviews, and succession planning to strengthen the leadership pipeline.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Foster a culture of knowledge sharing, accountability, and innovation across teams and markets.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Support the E-Commerce Director in annual and quarterly business planning, operational forecasting, and regional initiatives.</span></font></li></ul><p><font face="DarwinSans"><span style="font-size:14px;"><b>Key Responsibilities: </b></span></font></p><ul><li><font face="DarwinSans"><span style="font-size:14px;">Seven to nine years of experience in e-commerce or performance marketing, with at least three years managing teams and client portfolios.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Deep expertise in Shopee, Lazada, Zalora, and TikTok Shop advertising ecosystems, including platform partnerships and joint business planning.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Proven track record of developing cross-platform strategies and delivering portfolio-level sales, ROAS, and profitability outcomes.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Experience managing multiple teams or markets, including leading managers and senior associates.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Strong commercial acumen with experience in budgeting, forecasting, and P&L management.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Advanced analytical skills, with experience in multi-country data integration, advanced tracking, and marketing automation.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Excellent stakeholder management and presentation skills, with confidence engaging senior client and platform stakeholders.</span></font></li><li><font face="DarwinSans"><span style="font-size:14px;">Strategic, structured, and adaptable, with the ability to balance long-term growth with short-term delivery.</span></font></li></ul><div id="input_line_1" style="color:rgb(8,27,58);font-family:SegoeuiPc, 'Segoe UI', 'San Francisco', 'Helvetica Neue', Helvetica, 'Lucida Grande', Roboto, Ubuntu, Tahoma, 'Microsoft Sans Serif', Arial, 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