Personal Support Worker

This Opportunity:
March of Dimes Canada Attendant Care Programs are based on the philosophy of consumer-directed care. The Personal Support Worker (Internally known as Support Service Attendant) provides personalized support according to each consumer’s individual care plan and unique needs.
The SSA is a direct care provider responsible for assisting consumers with activities of daily living, which may be of a personal or intimate nature. The SSA works closely with consumers to support their independence, dignity, and well-being.
Wage: $19.24 per hour. This position is eligible for the temporary $3.00 per hour Ontario government wage enhancement for hours spent directly supporting clients.
Hours: up to 25 hours per week
Schedule: 7:00 a.m. – 5:30 p.m. (Applicants must be available during these hours.)

Responsibilities:

Provide assistance with activities of daily living, including:

Mobility and transfers

Dressing and undressing

Rising and retiring

Bathing, grooming, and personal hygiene

Toileting routines

Bowel and bladder care, tracheostomy, and ventilator care

Meal preparation and feeding

Light housekeeping and laundry

Home management routines and other daily activities related to the consumer’s physical disability

Perform approved controlled acts delegated by a regulated health professional, where applicable. These may include:

Intermittent catheterization and care of indwelling or suprapubic catheters, ileal conduits, and catheter irrigation

Suppositories, enemas, and digital stimulation

Changing ostomy or colostomy appliances

Tracheostomy care, suctioning, and ventilator care

Perform procedures requiring March of Dimes Canada’s consumer-specific approval process, where applicable, including:

Lifts and transfers based on consumer-specific circumstances

Range-of-motion exercises

Gastric tube feeding

Safely perform duties that may involve lifting, pushing, or pulling up to 40 lbs while maintaining personal health and safety.

Work collaboratively with consumers to address concerns or issues that arise during service delivery and promptly report unresolved concerns to the supervisor.

Provide services in a courteous, professional, and friendly manner while responding positively to changing consumer needs.

Maintain the confidentiality of all personal and sensitive consumer information during and after employment.

Ensure accurate and timely reporting of services provided and related matters.

Qualifications:

Ability to provide personalized, consumer-directed care in accordance with individual care plans.

Ability to assist with personal care and activities of daily living, which may involve intimate care.

Ability to safely perform physical duties, including lifting, pushing, and pulling up to 40 lbs, while protecting personal health and safety.

Ability to maintain confidentiality and handle sensitive information professionally.

Strong communication and interpersonal skills, with a commitment to treating consumers with dignity and respect.

Ability to respond positively to changing consumer needs and report concerns appropriately.

Availability to work between 7:00 a.m. and 5:30 p.m.