Plants - Assistant Plant Area Manager

Your primary responsibility will be to provide a management support to Horticultural team, with customer service at the forefront of everything you achieve.
Working closely with the Plant Manager to help the Garden Centre to succeed.Rota: Full time, 40 hours including alternate weekends.

Main duties and responsibilities:

Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
Train and monitor your team to ensure that stock is cared for appropriately
Co-operate fully with line management and product managers
Take responsibility for the whole department in the absence of the manager
Ensure all queries and complaints are handled with courtesy are referred where necessary to the manager and product manager
Customer Service expectations are exceeded
Sales opportunities are generated through interaction with customers

To be successful in this role, we are looking for people:

Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification.
A passion for customer service and the ability to thrive in a fast-paced environment are essential.
You will be flexible, enthusiastic and highly motivated, commercially aware and have the ability to create dynamic displays.