PMO Manager

Job purpose

Oversees the project portfolio to ensure alignment with strategic objectives and delivery of business value. Establishes PMO governance, monitors portfolio performance, and provides executive reporting and insights to support effective decision-making and successful project delivery.

Key accountability areas

Portfolio management and strategic alignment:

• Oversee the project portfolio and its performance.
• Ensure projects align with organizational strategy and objectives.
• Monitor portfolio benefits realization and value delivery.
• Support project prioritization and sequencing decisions.

PMO governance and methodology:

• Establish and maintain PMO policies, frameworks, and standards.
• Ensure consistent application of project management methodologies.
• Monitor compliance with governance requirements.
• Drive continuous improvement of PMO processes and tools.

Portfolio oversight and control:

• Monitor project health, progress, and performance across the portfolio.
• Review project risks, issues, and dependencies.
• Oversee portfolio-level change control processes.
• Provide guidance and support to project managers.

Reporting and executive support:

• Consolidate portfolio reports and dashboards.
• Provide management with project performance insights and recommendations.
• Support governance boards and steering committees.
• Facilitate portfolio review meetings and decision-making processes.

Resource, quality, and vendor management:

• Monitor resource allocation and capacity across projects.
• Conduct project reviews and quality assurance activities.
• Support project initiation, business cases, and scope development.
• Participate in vendor evaluation, selection, and performance oversight.

Role accountability

HR proficiency:

• Ability to recruit, recognize, and cultivate high performers to create a robust second line of management.
• Ability to recognize low performers and guide them to improve or release them.
• Ability to treat subordinates equally without any discrimination.
• Assessment criteria of subordinates is performance that leads to planned results.
• Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

• Must take full responsibility for the operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
• Able to anticipate problems and make the necessary proactive steps to prevent them.
• Ability to take necessary and proper timely decisions.

Delivery:

• Deliver the required results in a timely manner with the required quality and cost.

Making a tangible difference:

• Must make a tangible difference to the area of operation and exceed business expectations.

Business planning and performance:

• Able to transform the corporate goals into business plans.
• Able to plan, follow up, and execute those plans, whether they are annual or development plans.
• Monitor the plan performance and initiate action to strengthen results and take corrective action accordingly.
• Provide periodic work progress reports.
• Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.

Organizational development:

• Develop the organizational structure according to current requirements taking into consideration future and development plans.
• Ensure availability of job descriptions for all job roles and deployment.

Business process improvements:

• Develop and coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
• Should be conversant and able to navigate through IT solutions especially those relevant to the job and business.
• Promote automated systems and use them fully to spread their culture.

Quality:

Quality is considered a prime competitive advantage; as such, managers are expected to act accordingly.

Adaptation:

Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, safety, and environment:

Ensure a safe, secure, and legal work environment as per standard regulations.

Academic qualification

Bachelor degree in business administration or any relevant field.

Work experience

6 to 10 years.

Technical / functional competencies

• Business planning
• Project management
• Project management methodology
• Project management tools
• Communication