Pool Bartender

Duties and Functions

• Adheres to all company safety and sanitation policies and procedures
• To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
• Works as part of a team
• Portrays a positive, friendly, and professional attitude at all times, always smiles and greets guests warmly and genuinely
• Provides prompt, professional, friendly, and personalized service to our guests
• Provides help and support to all fellow colleagues
• Performs opening side work and sets up the bar station
• Attends and participates in any training sessions and department meetings
• Provides professional and exceptional food and beverage service
• Listens to guests and anticipates their needs
• Responds to guests’ questions and requests in a timely manner
• Proper serving of wine, beer, spirits, and cocktails with responsible alcohol awareness
• Properly executes closing procedures
• Completes closing side work and maintains a clean and organized workstation
• Mixes, garnishes, and serves alcoholic and non-alcoholic beverages according to company recipes and standards
• Verifies guest age requirements and ensures compliance with all alcohol service regulations
• Maintains a thorough knowledge of beverage menus, specialty cocktails, wines, beers, and promotions
• Processes guest orders accurately through the point-of-sale system
• Monitors guest consumption and exercises sound judgment when serving alcohol
• Maintains cleanliness and organization of the bar area, including equipment, glassware, and supplies
• Ensures adequate inventory of liquor, beer, wine, mixers, garnishes, and bar supplies throughout the shift
• Assists with inventory counts and restocking of products as needed
• Maintains proper sanitation and food safety standards at all times
• Handles cash, credit card transactions, and guest checks accurately
• Collaborates with servers, barbacks, supervisors, and managers to ensure efficient service delivery
• Maintains cleanliness of the pool bar, surrounding guest areas, and back-of-house beverage storage areas
• Responds promptly and professionally to guest concerns and resolves issues whenever possible
• Promotes hotel amenities, dining offerings, and beverage specials to enhance the guest experience
• Demonstrates flexibility and availability to work weekends, holidays, and varying shifts based on business demands
• Upholds the service standards and brand expectations of Andaz Miami Beach Resort & Spa
• Performs other duties as assigned by management to support pool and beverage operations
• Maintains a safe working environment and immediately reports accidents, hazards, or unsafe conditions
• Ensures all guests receive a memorable, engaging, and exceptional hospitality experience throughout their visit.