Portfolio Manager

Job Summary

Product Development & Readiness (PDR) team, serving as the single accountable owner for all offers within that pillar from intake through design, pilot, and full launch.

This role ensures that concepts are transformed into market-ready, easy-to-sell services with consistent quality, commercial viability, and delivery readiness. Each Portfolio Manager operates within one of three pillars (Cloud & AI, ITPM, or Managed Services & Support), sharing a common operating model while focusing on distinct technical domains, partner ecosystems, and customer segments.

The role works closely with portfolio intelligence, operations, product marketing, finance, and delivery teams to ensure offers are well-designed, properly validated through pilots, and successfully launched into the market. It is a key execution role that connects strategy, market signal, and delivery readiness.

SoftwareOne is an AI‑forward company. We actively use AI across our business to improve productivity, decision‑making, and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve.

Role & Responsibilities

All three Portfolio Managers carry the same core responsibilities. These map directly to the PDR offer-development workflow:

Intake → Design → MVP → Pilot → Full Launch → Portfolio Review.

Offer ownership & strategy

• Own all offers within the assigned pillar — the single accountable point for each offer’s health and lifecycle.

• Confirm scope fit at intake; decide which ideas belong in the pillar.

• Use the strategic framework and performance data from Portfolio Strategy & Intelligence to prioritize, refresh or sunset offers.

Offer design, scope & pricing

• Own offer design, scope, packaging and pricing within the pillar.

• Define the value proposition and the target buyer; ensure margin is validated with Finance & Legal.

• Bring Product Marketing in early on positioning and naming — not bolted on at the end.

Build, pilot & launch (the gates)

• Guide MVP content, resolve blockers, and enable select consultants alongside Operations and PMM.

• Manage pilot delivery and the client relationship; secure 2–3 pilots sold before advancing.

• Co-own the pilot gate go/no-go decision with the Sr. Mgr, Portfolio Strategy & Intelligence.

• Make fast pivot-or-scrap calls on negative pilot feedback; take the offer live at full launch.

Cross-functional & stakeholder leadership

• Build and maintain cross-functional relationships with practice teams and SMEs in the pillar’s domain.

• Engage the right internal and external stakeholders at every stage of the lifecycle.

• Provide pillar performance data into the portfolio review and RLT reporting cadence.

• Travel up to 20% to support customer engagement, pilot coordination, and internal alignment sessions.