Position AR Collections B2B Officer
Summary
Handles overdue customer accounts for a car-rental business, contacting clients, issuing payment notices, and coordinating credit holds using tools like Excel and Oracle Financials.
Job Description
MAIN RESPONSIBILITIES of this Position:
The collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Key Areas of Responsibility
▪ Stratify collection activities to maximize cash receipts
▪ Contact customers regarding overdue accounts and determine reasons for non-payment ▪ Issue payment commitment letters
▪ Issue credit hold notifications
▪ Coordinate customer credit changes
▪ Process small claims court complaints
▪ Maintain accurate records about the customer payment status
Key Skills
▪ Minimum High School diploma
▪ AR or Collections skills & background will be an asset
▪ Good Knowledge of Google and Microsoft tools (Excel is required)
▪ Experience of working with Oracle Financial Applications is a plus
▪ Good written and verbal communication skills
▪ High language skills: English and German Or French Native
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
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