Pre-Litigation Support Manager
Description
Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, MA, practicing in the areas of workers' compensation, personal injury, and medical malpractice.
Keches Law Group’s Philadelphia office handles all aspects of personal injury cases including motor vehicle accidents, construction accidents, workers’ compensation, class actions and product liability claims. We are growing in Pennsylvania, bringing the quality, compassion, and results that the people of Massachusetts, and all of New England, have experienced from Keches Law Group’s 40 years of serving their communities.
We are seeking a highly motivated Pre-Litigation Support Manager to join our team.
The mission of the Pre-Litigation Support Manager is to assist and drive negotiations and case management to get clients the maximum payout for their cases within practicable timeframes, while maintaining a reasonable allocation of time to meet case load demands, as well as providing excellent customer service that keep our clients happy and satisfied.
Responsibilities:
- Review the case records: medical records, pictures, police reports, income statements, etc.
- Analyze records to come to proper demand for settlement.
- Write demand letters and other correspondence.
- Make calls to adjusters to negotiate claims.
- Communicate to the client while providing exceptional customer service.
- Updating clients regularly as to the status of their case.
- Process the necessary paperwork to accept settlement: release, negotiation and satisfaction of medical liens, and the distribution of funds.
- Prioritize work based on a case list.
- Respond to emails, calendars, etc.
- Update Litify (Sales Force) case management.