Pre-sales Engineer (Cybersecurity)
Key Responsibilities:
Partner with Sales teams to conduct technical discovery, evaluate customer security requirements, and architect tailored cybersecurity solution proposals.
Act as the lead technical SME to review, evaluate, and respond to RFI/RFP tenders and technical compliance tables.
Design, plan, and execute PoC setups, product demonstrations, and technical benchmarks for prospective clients.
Verify, test, and validate security software patches, firmware updates, and threat intelligence feeds provided by vendors or internal teams.
Provide pre-sales technical consultation and high-level troubleshooting to resolve technical blockers during the sales cycle.
Stay up-to-date with emerging cybersecurity technologies and mainstream vendor product updates.
Requirements:
Bachelor’s degree in Information Technology, Computer Science, Information Security, or related disciplines.
Minimum 3 years of hands-on experience in cybersecurity pre-sales, technical support, or solution delivery.
Technical Expertise (Hands-on experience in AT LEAST TWO of the following domains):
Network & Perimeter Security: NGFW, WAF, IPS/IDS, VPN, or DDoS protection.
Endpoint & Threat Protection: EDR/XDR, EPP, DLP, or Anti-Ransomware solutions.
Zero Trust & Access Control: ZTNA, IAM/PAM, or SASE solutions.
Experience with mainstream cybersecurity vendor products.
Familiarity with leading mainland Chinese security brands (e.g., Sangfor, QiAnXin, Topsec, NSFOCUS, Hillstone, etc.) and localized IT security ecosystems (信創安全) is an advantage.
Professional security certifications (e.g., CISSP, CEH, or vendor-specific security certs like Sangfor/Huawei/Cisco Certified Security Professional) are a plus.
Strong technical presentation, logical reasoning, and client-facing communication skills.
Self-motivated, result-oriented, and able to work under pressure.
Proficient in written and spoken English, Cantonese, and Mandarin.