Precision Ag Professional

Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are seeking a dynamic, forward thinking, and highly motivated Precision Ag Professional to our team!

The Precision Ag Professional plays a key role in ensuring effective promotion and support of all Precision Ag products sold and serviced by Parallel Ag. This professional will assist with driving team first culture through coordinating collaborative customer support activities with the Precision Ag team

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Responsibilities and duties of the Precision Ag Professional will include the following:

• Develop a deep understanding of the Parallel Ag product portfolio for farm equipment
• Coordinate and attend machine startups with salespeople to help customer optimization and follow-up for after sales support
• Encourage adoption of new technology and product offerings to staff and customers
• Conduct sales calls and presentations for new customers with and/or without equipment salespeople
• Develop sales territory for future growth of precision equipment along with precision upgrades
• Attend industry tradeshows and events to represent products and communicate with customers in-person at events
• Coordinate with billing or accounting staff to ensure accurate invoicing of service labor and complete systems
• Engage with customers to grow data management
• Log-in to CRM and report your customer calls made by phone or in person and meet minimum monthly targets
• Develop, recommend, and participate in promotion tactics: brochures, presentations, meetings, events, how much to sell, etc.
• Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
• Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction
• Develop and deliver employee and customer training for Precision Ag products
• Lead product demonstrations, along with internal/external clinics
• Troubleshoot precision products and systems remotely
• Recommend and secure professional service support as needed
• Remain abreast of current competitive Precision Ag offerings
• Any other duties as needed