Premium Seating Sales Manager - Full Time

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Note: The closing date for this opportunity is: November 16, 2026

Position Summary

The Premium Seating Sales Manager is part of a high-performing Sales, Marketing, Sponsorship & Operations team playing a leadership role in delivering some of the most memorable guest experiences at the Calgary Stampede. This role supports Stampede-time sales and guest experience delivery, with a particular focus on the high-profile Premium Seating & Restaurants (PSR) portfolio. Focused on building strong, senior-level client relationships, this role drives premium sales that support revenue growth and outstanding guest experiences throughout the 10-day Calgary Stampede.
From selling and marketing premium seating venues to corporate, group and general consumers, to working alongside the Food & Beverage teams to execute each detail, this role blends strategic sales leadership with experience design to achieve our goal of delivering the best western hospitality in the world.

Roles and Responsibilities

Responsibilities of the role include, but are not limited to:

Key Accountabilities

• Accountable for marketing, selling and working with the Assistant Catering Manager, to deliver an industry-leading and unique-to-Stampede entertainment and hospitality experience “from sale to dessert,”
• Key to success with this team is creating a work environment that inspires and promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
• Drives continual improvement by positively interacting, influencing and supporting others to ensure important premium seating partnerships (i.e.; entertainment and hospitality, new & existing key accounts, and Calgary Stampede guest services meet business needs and partnership framework generates growth, change, flexibility and financial responsibility).

Primary Duties & Responsibilities

• Know and comply with all Calgary Stampede safety standards, competencies, policies, and procedures
• Manage expectations of clients in various venues by creating new processes and procedures based on feedback from our guests.
• Uphold a strong foundation and passion for revenue generation and customer service to support the effective ramp up and opening of premium venues.
• Long-term strategic planning and vision are essential to grow revenue and control costs from the premium venues through consideration of industry trends and Calgary Stampede Park development planning.
• Perform sales and customer service duties for existing and new clients in the five premium hosting venues (Infield Suites, ranahans, 30X Saloon, Corona Skydeck and The Lazy S)
• Research, identify and prioritize prospective clients based on pre-established targets and sell to achieve revenue goals
• Create, develop and maintain numerous customer databases and accurate sales reports
• Manage fulfillment of client purchases including contracts, billing, F&B orders, digital tickets and special requests in a timely and cost-effective manner
• Provide exceptional customer service to owners and guests as part of the Premium Seating team
• Nurture beneficial relationships with industry stakeholders, other departments and Stampede volunteer committees
• Coordinate the pre-event details for the clients in each venue
• Contributes to significant growth and the overall Stampede business case by developing and achieving the revenue growth vision for Stampede revenue and profit for premium seating.

Stampede Time Duties & Responsibilities

• Participate/support clients at Stampede Park as per programming requirement
• Support coordination with internal departments such as Ticketing, Food & Beverage, Finance, and Guest Services.

Skills & Competencies

• Greatest Together - Ability to work co-operatively within diverse teams, work groups and across the organization to achieve goals. The desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
• Supporting Organization Success - Commitment to ensuring the longevity of the Calgary Stampede by balancing brand and culture with a commitment to safety, service and operational excellence.
• Being Future Ready - Adapting to new contexts through being open-minded and seeing the big picture. Ability to balance tradition with innovation.

Qualifications and Education Requirements

The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

• A Post-Secondary Diploma or Associate Degree
• Technical and/or industry specific license, certification or designations in a Hospitality industry background in banquet, bar or restaurant management is considered an asset
  o Budgeting, marketing, product development
• A field of study or educational discipline in Public Relations, Marketing, Hospitality, Communications, or related discipline is considered an asset
• Advanced skills in MS Office Suite
• A working knowledge of Momentus is an asset

Experience

• Minimum 3-5 years experience required in high-margin sales, as well as venue management or a related field (preferably in a hospitality setting),
• Proven track record in sales and customer service industry.
  o Hospitality management background including menu design, uniform procurement, décor, operational logistics and staff training.
  o Marketing and sales of high-end and high-margin hospitality products.
  o Advanced budget creation and management.
  o Knowledge of current and developing premium products and competition on a global scale.
  o Ability to apply judgement and tact to solve problems both operationally and strategically.
  o Excellent communication skills, both verbal and written, to interact with both stakeholders and many seasonal team members.
  o Familiarity with AGLC and Alberta Health rules and regulations.

Physical Demand

• Willingness to work an extended flexible schedule; travel may be required based on external customer needs
• Repetitive arm, hand and finger movements
• Daily stair climbing with occasional lifting and carrying up to 30lbs.
• Pushing, crouching, bending, kneeling and reaching.
• Fast-paced environment, work under pressure, attention to detail.
• Accurate visual acuity and colour vision are required.

Working Conditions

• Office environment with occasional exposure to animals in action, noise, dust, fumes, gases, odours, animal dander, and changes in temperature.

Benefits

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

To Apply

To apply, please submit your resume. All applicants are thanked in advance and advised that only those selected for interviews will be contacted.