Principal Insights Analyst
Connect360 is an independent data-driven marketing, customer engagement and loyalty services business, partnering with powerhouse brands like AMI and State Insurance.
We are a high-performing, hands-on team that values collaboration, curiosity and continuous learning. We enjoy true work-life balance and autonomy while getting stuck into delivering exceptional value for our clients.
We’re looking for an experienced Principal Insights Analyst to join our Data and Analytics team in creating better connected customer experiences for our clients.
What you’ll be doing
Lead high-value analytics and insights projects that deliver meaningful outcomes.
Turn complex data and analysis into clear insights, strategic recommendations and practical solutions.
Build, deploy and monitor predictive and ML models that drive audience selection, personalisation and customer engagement.
Build trusted relationships with clients, acting as a senior advisor and subject matter expert across analytics, insights and modelling.
Collaborate across Data & Analytics, Technology and delivery teams to bring insights and innovative solutions to life.
Champion quality, best practice and new thinking across our analytics practice, staying ahead of industry and technology trends.
Coach and support others, sharing your expertise and helping build capability across the wider team.
What you’ll bring
10+ years’ experience in a related role, including hands-on delivery of customer and marketing analytics.
A relevant tertiary qualification (e.g. math, stats, IT, computer science, etc.) or equivalent experience.
Strong hands-on SQL and data modelling, ideally with dbt or a comparable transformation framework in a modern cloud data stack (GCP, Databricks or equivalent).
Proven experience building, deploying and monitoring ML and statistical models (Python; Vertex AI or similar an advantage).
Customer analytics experience, ideally connected to activation and engagement platforms such as Adobe, Braze. Etc.
A track record of turning complex, technical analysis into clear, compelling stories for non-technical audiences, including strong data visualisation.
Knowledge and experience in data quality and governance best practice.
A coaching instinct and a track record of supporting capability growth in others.
Previous experience within the marketing industry, insurance, or a related business environment is ideal, but not required.
Why Connect360
At Connect360, we’re passionate about fostering a culture of growth, development and inclusion. As an equal opportunity employer, diversity is at the heart of everything we do.
We’re committed to creating an environment where every team member can reach their highest potential, with continuous support and strong development pathways.
Some of our other benefits you’ll enjoy as part of the Connect360 team are:
Hybrid and flexible working between your home and our centrally located modern offices.
Cover for Life, Trauma and Income Protection, as well as extensive discounts on other personal insurance and retail purchases.
Fourth trimester (new parent) support leave and pay.
Additional leave such as birthday leave, volunteer leave, representation sports leave and gender affirmation leave.
Access to our extensive wellness programme and services.
And most importantly, the opportunity to work with a team of amazing, like-minded people!
Ready to be part of something special? To apply please click ‘apply’ on this advertisement or email your CV and cover letter to careers@connect360.co.nz.