Principal Product Manager
Summary
Principal Product Manager at nCino (banking software) in London, owning the roadmap for loan origination and commercial onboarding features: validating plans with customers, steering design/engineering, leading early-adopter launches, and applying AI/ML to product decisions. Needs 8+ years' experience plus EMEA compliance knowledge (KYC/KYB, AML).
Curious Minds. Bold Ideas. Extraordinary Impact.
We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.
Essential Functions
Ideate - Own the roadmap. Identify next highest priority problems to solve. Influence the company towards a strategic direction based on your knowledge and expertise
Validate the roadmap with customers. Take output from junior product team members' research to advance the planning
Plan - Represent Product vision and VOC for your feature/feature set in planning sessions with Design and Architecture/Eng. Be knowledgeable enough to challenge the approach and ensure the best approach is being pursued
Build - Be involved in key milestones. Major stakeholder in sprint reviews and weekly demos
Launch - Lead customer-facing Early Adopter conversations. Develop strategic launch plan with cross-functional team
Grow - Help junior product team members' interpret success metrics, work with customer awareness
nCino Product Knowledge - As the owner of your feature/feature set you should be able to lead conversations with customers in all segments about the value of your feature(s) in how they solve business problems as well as the vision and roadmap for the overall experience this feature connects to and how that will further add value to our customers. This will include objection handling through your deep knowledge of how other customers use the feature or have adjusted their business process to gain value. You understand how and why our solution is best-in-class (or how is measures up to competitors)
Leverage AI and machine learning capabilities to enhance product decision-making, identify customer behavior patterns, forecast trends, and uncover unmet needs.
Apply AI-powered analytics to validate product assumptions, track adoption, and surface opportunities for improvement.
Collaborate with engineering to explore and integrate AI/ML features that add value to the customer experience while staying informed on emerging technologies and their potential application across the product lifecycle.
Requirements
Bachelor's degree in business, Finance, Computer Science, or a related field with 8+ years of related experience/proficiency or a combination of education and experience
Experience in presenting to multiple layers of a company, including executives
Strong understanding of software development processes, technologies, and methodologies.
Experience being involved in the sales cycle and conducting customer interviews
Outstanding written and oral communication skills
Proven ability to plan and deliver products in an agile environment
Demonstrable ability to gather and transform product feedback into actionable requirements
Experience with loan origination software/technology and
and commercial onboarding, CLM, or KYB/KYC compliance technology
Familiarity with EMEA regulatory landscape (UK MLR, AMLR 2027)
Travel Requirements - <10%
Desired
Advanced knowledge of Agile principles
Advanced knowledge of the commercial, small business banking, treasury, consumer space in relation to both processes and regulations
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Please view our Applicant Privacy Policy here
Skills
As published by greenhouse · 17 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Location
Short answers (4)
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- LinkedIn Profile optional
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- What is your desired annual salary?
Pick from a list (10)
- What is your notice period with your current employer? optional
- Did you sign an agreement with your current or previous employer that included any restrictions on future employment, such as non-compete or non-solicitation? (Required) optional
- To the best of your knowledge, are you currently working for a partner or client of nCino?
- Can you meet the on-site requirements for this role?
- Some of our roles require travel. What level of travel are you comfortable with?
- Do you now, or will you in the future, require visa sponsorship to work in the country in which this position is located?
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Written answers (3)
- What attracted you to this role at nCino?
- If you said yes, please share the partner or client you are working for? optional
- Please list any accommodations or adjustments you may need during the recruitment process. optional
