Process Analyst
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Summary
A 6-month contract Process Analyst role in Melbourne on a major telecommunications transformation program. Day to day you analyse and map current/future-state business processes, run stakeholder workshops, and help design ServiceNow-based solutions across customer, product, sales, and service delivery functions.
We're seeking an experienced Process Analyst to join a major telecommunications transformation program. This role will play a key part in analysing, designing, optimising, and implementing business processes across critical customer, product, sales, and service delivery functions. Working closely with business stakeholders, delivery teams, architects, and product owners, you'll help shape future-state processes and ensure business requirements are translated into scalable, effective solutions. …
