Produce Clerk

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai‘i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

The primary responsibility of a Produce Clerk is to ensure customer satisfaction by properly preparing various fresh and prepared produce items while adhering to Department of Health sanitation guidelines, delivering courteous, pleasant, and patient customer service.

• Produce Preparation & Merchandising: Prepare fresh and prepared produce for sale. Trim, wash, wrap, price, and label produce items in compliance with Country of Origin Labeling (C.O.O.L.) regulations. Transport items to the sales floor and display them neatly in correct locations.

• Display Maintenance: Keep displays neat, appealing, and well-stocked throughout the day by arranging, trimming, watering, rotating, and refilling items as needed, or reducing/removing items when appropriate.

• Department Support & Housekeeping: Receive freight, verify items against invoices, write credit claims, order merchandise/supplies, assemble customer special orders, and display signs/shelf talkers. Clean prep rooms, display cases, mirrors, and chill boxes. Perform hourly sweep log duties, sweep and mop floors, pick up debris, discard trash/cardboard, and bale rubbish.

• Customer & Team Engagement: Promptly, courteously, and efficiently greet, thank, offer assistance to, and meet the needs of all customers with local warmth and hospitality. Answer incoming phone calls and pages as needed.

Working Conditions & Physical Demands

• Environment: Frequently work indoors in cold, wet, and noisy conditions with a high volume of customers and co-workers to wash vegetables and stock displays. Seldom work outdoors in hot, humid, or rainy conditions with potential exposure to forklift fumes and atmospheric vog while receiving freight or discarding trash/cardboard.

• Physical Effort: Continuously stand, handle items, and maintain corrected vision. Frequently walk, bend, and reach to prepare and stock produce. Use fingers to check produce firmness/quality, possess good eye-hand coordination to trim vegetables with a knife, and maintain good color vision to distinguish variety and freshness. Occasionally push/pull up to 300 lbs and lift/carry up to 50 lbs using produce carts, stock wagons, or pallet jacks. Seldom operate forklifts or company vans.

• Safety Equipment: Continuously wear a back support belt when performing all job duties.

• Equipment Use: Frequently use stock wagons, knives, and price guns. Occasionally use wrapping/pricing machines, cardboard balers, telephones, brooms, mops, dustpans, forklifts, and pallet jacks. Seldom use ladders and company vans.

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting intended for public recruitment and outline purposes only. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).