Product Design Intern – Mobile Experience (Work-from-Home)
Businessolver - Invitation Only Job Board Product Design Intern – Mobile Experience (Work-from-Home)
About the role
We are looking for a curious and motivated Product Design Intern to support the design of mobile experiences that help members understand and manage their benefits.
You will work closely with Product Management, Engineering, UX, Research, Content, and other partners. With coaching and feedback, you will contribute to research, user flows, wireframes, prototypes, usability testing, visual design, and design documentation.
This is an opportunity to gain practical experience designing mobile products in a complex benefits and healthcare-related environment. You will contribute to real product work and complete a focused project that can become a meaningful portfolio case study.
What you’ll do
- Learn our members, products, benefits domain, and mobile experience.
- Review existing mobile journeys and identify usability or comprehension opportunities.
- Support customer research, stakeholder interviews, competitive reviews, and usability testing.
- Create user flows, wireframes, prototypes, and high-fidelity designs under guidance.
- Explore mobile experiences for iOS and Android while learning relevant platform conventions.
- Help identify important states and edge cases, including loading, empty, error, authentication, and permissions states.
- Participate in design critiques and share work early for feedback.
- Collaborate with Product Managers and Engineers to understand user needs, business goals, and technical constraints.
- Support design documentation, reusable patterns, and design-system updates.
- Review implemented designs with the team and help identify opportunities to improve quality.
- Complete a defined mobile design project from problem understanding through recommendation, prototype, testing, or launch support.
- Present your work, decisions, learnings, and next steps to the team.
What you’ll learn
- How product design operates within a cross-functional team.
- How to turn complex member needs into clear mobile experiences.
- How research and usability testing inform design decisions.
- How to design flows, states, and interactions—not just individual screens.
- How mobile designs move from concept to implementation.
- How accessibility, privacy, trust, and clarity affect benefits-related experiences.
- How to communicate design rationale and incorporate feedback.
What we’re looking for
- Currently pursuing a degree in interaction design, UX, product design, graphic design, human-computer interaction, psychology, computer science, or a related field—or equivalent experience.
- A portfolio or work sample showing design thinking. Academic, personal, volunteer, or freelance projects are welcome.
- Familiarity with Figma or a similar design tool.
- Interest in mobile app design and digital products.
- Basic understanding of user flows, wireframing, prototyping, or usability testing.
- Strong curiosity and willingness to learn.
- Ability to communicate ideas clearly and receive feedback constructively.
- Good attention to detail and an interest in making complex experiences easier to understand.
- Ability to work collaboratively and manage agreed-upon deadlines.
Preferred qualifications
- Experience designing for iOS, Android, or mobile-first products.
- Coursework or project experience in user research, interaction design, accessibility, content design, or design systems.
- Experience designing complex workflows, forms, account experiences, or transactional products.
- Familiarity with accessibility and inclusive-design principles.
- Interest in healthcare, insurance, employee benefits, or other products where clarity and trust matter.
- Basic familiarity with mobile development concepts or tools such as React Native, SwiftUI, or Jetpack Compose.
The pay for this position is $23.00 per hour.
Skills
As published by greenhouse · 22 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (10)
- 1.2 Please provide us with your preferred name (include both first & last name). This is the name you would use on a day-to-day basis (i.e. e-mail, phone conversations etc.).
- 1.3 Please provide us with your legal FIRST name as it would need to appear on government documents (such as I-9 forms etc.).
- 1.4 Please provide us with your middle initial. If you do not have a middle initial please disregard this question (we request candidate's middle initials in order to differentiate between duplicates of the same name).
- 1.5 Please provide us with your legal LAST name as it would need to appear on government documents (such as I-9 and tax forms etc.).
- 1.6 Please provide us with your current STREET ADDRESS (location where you permanently reside and will work in this role). Not, including City, State & ZIP code.
- 1.7 Please provide us with the NAME of YOUR CURRENT HOME CITY.
- 1.9 Please provide us YOUR CURRENT HOME ZIP CODE.
- 2.4 If you indicated “yes” to the question above, please share each family member’s name AND your relationship with them. If you do not have family members who work, or have worked, at Businessolver, please type in the word "NONE".
- 2.6 Please share the name of your current employer. If unemployed, please share the name of your last employer.
- 2.8 Please share your LinkedIn profile with us so we may get to know you better:
Pick from a list (11)
- When are you available to start an internship working 30+ hours a week?
- Please select the undergraduate institution you currently attend or previously attended.
- 1.1 Do you live OUTSIDE of the United States? Only U.S. based candidates (who live within one of the 48 contiguous states) will be considered for this role. BUSINESSOLVER DOES NOT HAVE THE ABILITY TO HIRE (OR PAY) EMPLOYEES OUTSIDE OF THE U.S.
- 1.8 Please provide us with the NAME of YOUR CURRENT HOME STATE.
- 2.0 Are you currently authorized to work in the United States?
- 2.1 Do you now, or in the future, require visa sponsorship to continue working in the United States?
- 2.2 Have you previously been an employee of Businessolver? Candidates who knowingly falsify this field will be removed from consideration.
- 2.3 Do you have any family members who are currently employed by, or have previously worked for, Businessolver?
- 2.5 Do you currently work for a client of Businessolver?
- 3.0 I certify that all my answers on this application are true and complete. I understand that the falsification, omission, or misrepresentation of fact on this application (or any other accompanying or required documents) may be cause for denial of employment or immediate termination of employment if hired, regardless of when or how discovered. I also authorize the investigation and verification of all statements and information contained in this application. I authorize the company and/or its agents to verify any of this information including, but not limited to criminal history, employment credit reports, employment, and motor vehicle driving records. I release from all liability anyone supplying such information and I also release Businessolver from all liability that might result from conducting an investigation. If I am hired by Businessolver I understand and agree that employment is at will and can be terminated for any reason with or without cause and with or without notice, at any time, at the option of Businessolver or myself. This employment application becomes part of the terms and conditions of employment.
- 3.1 Businessolver uses text messaging to help move you through the interview process quickly. We text to share process updates, schedule interviews, and be more available to support you during the process. Select YES, if we can text you. You can opt-out at any time by replying STOP.
Written answers (1)
- Briefly outline your mobile experience (include tools, services, device, etc.):