Product Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About the role

We are looking for a Product Manager to work on the Tradify product. Tradify is on a mission to transform how tradespeople run their businesses and have a positive impact on their life. You'll get a great understanding of what our product strategy and business objectives are, what our customers and prospective customers need, and develop detailed accurate product briefs that enable product development teams to ship great experiences that create real value to the business. You'll leverage AI to explore multiple framings of opportunities, stress-test assumptions, model trade-offs, synthesize customer feedback at scale, and communicate more effectively — all while maintaining the rigorous human judgment that separates good product decisions from great ones.

Key responsibilities

• Have a chat with the cycle team about some challenges they're facing. Help the team explore different options, then make some decisions to get the squad back on track

• Liaise with the Product Owner and BA to ensure we're on track in terms of time and solution direction

• Join a session with the Chief Product Officer and Product Director to strategise where we should take the product roadmap over the next few months

• Continue researching and shaping a brief with Claude for the next cycle of work

• Talk to some users and pull some data via MCP to find out what's really going on with something you recently launched

• Get together with your peers to improve the AI tool-chain we leverage to help us do our jobs

• Craft a tailored go to market brief for our Product Marketing Manager to run with for the next big change

• Ensure the team understands the strategic objectives, as well as the details and considerations in your product brief

About you

• A bachelor's degree plus five years' experience in product management, product design, UX design, business analysis or an equivalent combination of relevant education and experience

• Extensive experience designing and developing digital products or services with a strong focus on user centered design

• Deep fluency with AI tools and understanding how to leverage them effectively while maintaining rigorous human judgment

• Expertise in reaching out and understanding consumer behaviour and needs

• A great understanding of the concepts of product development, and user experience design as they relate to digital products and service design

• Enjoying participating in a high-performance team-oriented environment to deliver impactful digital solutions

• Serving as a subject matter expert as well as coaching others in product development, business case development and product design in an AI present environment

• Being highly organised and motivated with great attention to the bigger picture

• Possessing excellent written and verbal communications skills

• Believing that tradies do important work and that supporting them to success is an awesome job

Benefits

• Competitive salary

• Wellbeing days taking you to 25 days leave a year

• Health contribution

• Range of benefits to choose from to suit you

• Three charity days allocated to support a cause that matters to you

About us

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.