Product Manager – Acquiring (Banking)
Summary
Product Manager for a bank's acquiring business in Central Jakarta: owns EDC, QRIS, payment gateway, and merchant products end to end — roadmap and strategy, PRD/BRDs, market and competitor analysis, cross-team coordination, and KPI tracking (active merchants, transaction volume, success rate). Tools include Jira, Confluence, Figma, and SQL.
Product Manager – Acquiring (Banking)
Jobdesk:
Mengelola pengembangan dan pengelolaan produk acquiring perbankan, termasuk EDC, QRIS, payment gateway, dan layanan merchant.
Menyusun product roadmap, product strategy, serta pengembangan fitur berdasarkan kebutuhan bisnis, merchant, dan nasabah.
Melakukan analisis pasar, kompetitor, tren industri pembayaran digital, serta mengidentifikasi peluang peningkatan bisnis acquiring.
Berkoordinasi dengan tim IT, Operations, Risk, Compliance, dan Business untuk memastikan pengembangan serta implementasi produk berjalan sesuai kebutuhan.
Mengelola product lifecycle mulai dari inisiasi, requirement gathering, development, testing, launching, hingga evaluasi produk.
Menyusun dan mengelola Product Requirement Document (PRD), Business Requirement Document (BRD), serta user stories dan acceptance criteria.
Memantau performa produk melalui KPI seperti jumlah merchant aktif, transaction volume, transaction value, success rate, dan revenue.
Mengidentifikasi kendala transaksi dan kebutuhan improvement untuk meningkatkan customer experience, operational efficiency, dan product adoption.
Memastikan produk acquiring memenuhi ketentuan regulator, standar keamanan transaksi, serta kebijakan internal perbankan.
Use Case:
Merchant Acquisition & Management.
EDC dan QRIS Development.
Payment Gateway Integration.
Digital Payment Optimization.
Transaction Monitoring & Performance Analysis.
Merchant Onboarding Improvement.
Product Enhancement & Innovation.
Tools/Technology: Jira, Confluence, Figma, Microsoft Excel, PowerPoint, SQL, API, Payment Gateway, EDC, QRIS.