Product Manager

Key Responsibilities

• Lead product strategy and vision for complex or ambiguous problem spaces, translating user needs and business goals into a coherent product roadmap. Guide the product team in achieving this vision.
• Oversee the entire product lifecycle, from ideation to launch and post-launch optimization, ensuring the timely delivery of high-quality products.
• Analyze data and define success metrics to drive prioritization, leveraging data to validate ideas before development and making evidence-based recommendations.
• Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback and market demand.
• Translate complex policy objectives and user requirements into detailed product specifications, user stories and acceptance criteria.
• Identify and mitigate risks from both technical and market perspectives, anticipating potential challenges at the project level.
• Work closely with engineering, design and business teams to ensure alignment and effective communication throughout the product development lifecycle.
• Foster a culture of continuous improvement and innovation. Stay updated on industry trends and emerging technologies to drive product evolution.
• Take ownership of complex projects with evolving requirements, translating team goals into actionable plans, prioritizing tasks and driving workstreams towards successful outcomes.
• Monitor and analyze product metrics and user feedback to ensure alignment with business objectives and customer needs, enabling data-driven decisions for continuous product improvement.

Qualifications / Requirements

• At least 5 years of experience in Product Management, with a proven track record of managing complex digital products or services.
• Proven experience leading product teams through the full product lifecycle, from discovery and launch to continuous iteration.
• Strong product sense, with the ability to connect user problems, business value and technical feasibility to make effective product decisions.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions.
• Ability to define success metrics, conduct experiments and evaluate product ideas based on measurable outcomes.
• Excellent written and verbal communication skills, with the ability to influence and engage diverse stakeholders at all levels.
• Demonstrated ability to think strategically, innovate and adapt to evolving policy landscapes and technological advancements.
• Experience with user research, usability testing and design thinking principles.

Desirable Skills and Experience

• Experience and knowledge of Singapore public sector.
• Experience working in a product-centric environment, with knowledge of product management methodologies and Agile practices.
• Commitment to continuous learning, experimentation and staying updated on current industry trends.