Product Marketing Lead (Documentation)

• As Lead, Product Documentation, you will own the Magnite Help Center and lead the company’s technical writing practice
• This senior individual-contributor role combines hands-on content creation with platform, user experience, and content operations ownership
• You will set the strategy and roadmap for the Help Center, manage the underlying platform, and continuously improve its information architecture, search, navigation, and overall user experience
• As Magnite’s primary technical writer, you will create and maintain clear, accurate documentation across our technology platforms while using AI-enabled tools to make content development and maintenance more efficient and scalable
• Own the strategy, roadmap, platform management, and ongoing development of the Magnite Help Center
• Improve the Help Center experience by optimizing its information architecture, search, navigation, and content discoverability using analytics and user feedback
• Lead Magnite’s technical writing practice, establishing documentation standards, templates, governance, and publishing workflows
• Produce content in the formats best suited to each user need, including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video
• Use AI-enabled tools to scale content creation and maintenance while ensuring editorial quality and technical accuracy
• Partner with Product and Engineering to support product launches and make relevant documentation available contextually within Magnite’s product portfolio
• Collaborate across Product Marketing and client-facing teams to prioritize documentation needs and keep content aligned with business and customer priorities

Benefits

• Equity and Employee Stock Purchase Plan
• Pension and Retirement Savings Plan in Several Countries
• Comprehensive Healthcare Benefits for You and Your Family
• Generous Time Off, Holiday Breaks and Summer Fridays
• Family-Focused Leave Benefits
• Cell Phone Subsidy
• Performance Management, and Investment in Diversity Initiatives
• Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag
• Community Service Events
• Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One

• The ability to manage multiple priorities independently while maintaining accuracy and attention to detail
• Expertise in information architecture, taxonomy, content governance, and documentation lifecycle management
• Experience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or Confluence
• Hands-on experience using AI-enabled tools to improve the efficiency and scalability of content production
• The technical fluency to work effectively with engineers and understand software development processes, APIs, integrations, and product workflows
• Experience in advertising technology or another complex B2B technology environment is a plus
• Experience using analytics, search behavior, and customer feedback to identify content gaps and improve self-service
• Strong project and stakeholder-management skills, with the ability to lead cross-functional initiatives through influence
• 5+ years of experience in technical writing, product documentation, knowledge management, or a related discipline, preferably for complex software products
• Exceptional writing and editing skills, with the ability to translate complex technical concepts into clear, accessible guidance