Product Owner (Auckland or Wellington)

Salary: + 4% KS and benefits

Product Owner

• Turn customer, business and operational challenges into measurable outcomes and value
• Collaborate across diverse stakeholder groups to uncover opportunities, align priorities and deliver meaningful impact
• Help shape products and data capabilities that support millions of interactions across New Zealand
• Auckland (Highbrook) or Wellington (CBD) based with hybrid working

Kōrero mō te tūranga - About the role

At NZ Post, we're delivering for Aotearoa New Zealand today while building the future of how people, businesses and communities connect. Within Data and Technology we are growing a modern product practice that puts customer needs, data-driven decision making and measurable outcomes at the centre of everything we do.

As a Product Owner, you'll help define and deliver the work that creates the greatest value for our customers and business. Working as part of a cross-functional product team, you'll partner closely with Product Managers, engineers, quality engineers, business stakeholders and customers to understand problems, validate opportunities and continuously improve the products and capabilities your team supports. You'll play a key role throughout the product lifecycle, from discovery and prioritisation through to delivery and outcome measurement.

We are looking for a Product Owner to join our award-winning Data & Technology team, recognised at the CIO Summit for a transformative programme that modernised how NZ Post works, delivers value and serves customers. It's an exciting time to join a team that is growing product thinking, embracing innovation and shaping the future of our organisation.

You'll do that by:

• Partnering with Product Managers and stakeholders to understand customer, business and operational challenges and helping to explore problems, test assumptions and shape potential solutions. Using customer insights, data and business context to help prioritise work and guide decision making.
• Maintaining and refining a product backlog that reflects strategic priorities, customer needs and business outcomes.
• Breaking down complex problems into clear, testable and deliverable increments that maximise learning and value delivery.
• Collaborating closely with engineers, quality engineers and business stakeholders to deliver high-quality outcomes through iterative and agile ways of working.
• Making informed trade-off decisions that balance customer value, business needs, technical considerations and delivery constraints.

Mōu - About you

We're looking for someone who combines strong delivery capability with a genuine passion for solving customer problems and creating value through great products.

You enjoy understanding why problems exist before jumping to solutions. You're curious, collaborative and comfortable working with ambiguity. You ask thoughtful questions, challenge assumptions respectfully and use evidence to help guide decisions.

You'll bring:

• Experience working in a Product Owner, Senior Business Analyst, Product Analyst or similar role in an agile environment
• Strong stakeholder engagement skills and the ability to build trusted relationships across technical and business teams.
• The ability to translate complex problems into clear priorities and actionable outcomes.
• A customer-first mindset and a passion for creating value.
• Excellent communication and facilitation skills.
• A growth mindset and a desire to continuously learn and improve.

Why join us?

At NZ Post, you'll have the opportunity to:

• Help shape products and services that have a meaningful impact across New Zealand.
• Be part of a supportive and growing product community.
• Develop your product management, discovery and leadership capabilities.
• Work in an environment that encourages curiosity, experimentation and continuous learning.
• Contribute to an organisation undertaking a significant technology transformation.

If you're curious about customer problems, energised by discovery, and passionate about turning insights into meaningful outcomes, we'd love to hear from you.

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post. Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa. Whether you're a number-crunching data analyst, a parcel processing whizz, a marketing maven, or a sales superstar, we've got a spot for you in our dynamic team.

Start your journey with us by applying today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. For a confidential kōrero or more information, contact Michele Christie, Talent Partner, on 022 087 5195.

Applications for this position close on 20 September 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.