Product Owner
Summary
Product Owner for Gother's travel/experiences booking platform in Bangkok, defining product vision and roadmap, prioritizing features with the development team, improving the booking user journey, and managing internal teams and external partners, using analytics tools like Google Analytics and Mixpanel.
About the role
Product Owner for our platform, responsible for defining and communicating product vision, developing strategic roadmaps aligned with business objectives and user needs, and overseeing the user experience for booking and interacting on the platform.
Key responsibilities
Define and communicate the product vision for our platform
Develop and execute a strategic roadmap that aligns with business objectives and user needs
Work closely with internal teams, including development, design, marketing, and customer support, to ensure smooth execution of product initiatives
Facilitate effective communication and collaboration between teams to drive product success
Collaborate with external partners, manage relationships, negotiate terms, and ensure alignment with GOTHER's standards and goals
Oversee the user experience for booking and interacting on the platform
Implement improvements to the booking process, content quality, and overall user journey to maximize satisfaction and engagement
Work with the development team to prioritize and deliver new features, enhancements, and bug fixes
Define and document product requirements, user stories, and acceptance criteria
Establish and monitor key performance metrics related to experiences and activities
About you
5+ years in product management, with at least 2 years focusing on customer-centric digital products
Experience in the travel, lifestyle, or e-commerce industry is highly desirable
Strong understanding of Agile methodologies and product lifecycle management
Proficiency in using analytics tools (e.g., Google Analytics, Mixpanel) to drive decisions
Exceptional communication, stakeholder management, and problem-solving skills