Product owner Role
Summary
Remote Product Owner (5–7 years' experience) who owns the strategy, roadmap, and backlog for the company's billing platform — drafting PRDs and user stories, working hands-on with engineers in sprints and UAT, and supporting presales with demos, RFPs, and customer feedback.
This is a remote position.
Responsibilities:
Product Strategy & Roadmap:
Assist in defining and championing the product vision, strategy, and roadmap for our billing platform, in alignment with company objectives.
Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities and inform product decisions.
Help prioritize and manage the product backlog, balancing short-term needs with long-term strategic goals.
Individual Contributor (IC) Responsibilities:
Feature Definition & Documentation: Draft detailed product requirements documents (PRDs), user stories, and acceptance criteria for new features and enhancements. Clearly define the problem, proposed solution, user flows, and success metrics.
Collaboration with Engineering: Work closely with the engineering team throughout the product development lifecycle, from ideation to launch. Participate in sprint planning, daily stand-ups, and product demos. Serve as a key contact for the engineering team regarding product requirements and priorities.
Testing & Quality Assurance: Participate in user acceptance testing (UAT) to ensure that delivered features meet the defined requirements and quality standards.
Presales & Customer Engagement:
Product Demonstrations: Deliver product demonstrations to potential customers, highlighting the value proposition and key features of our billing platform. Tailor demonstrations to specific customer needs and use cases.
Customer Feedback Collection: Gather feedback from customers and prospects during presales activities and incorporate it into the product roadmap and development process.
Support in RFP: Assist in creating product presentations, datasheets, and FAQs to support the sales team.
Collaboration & Communication:
Collaborate effectively with cross-functional teams, including sales, marketing, customer support, and finance, to ensure product success.
Communicate product updates, roadmap changes, and launch plans to internal and external stakeholders.
Build strong relationships with key customers and partners to understand their needs and gather feedback.
Product Performance & Analysis:
Assist in defining and tracking key performance indicators (KPIs) to measure product success and identify areas for improvement.
Analyze product usage data and customer feedback to iterate on existing features and inform future product development.