Product Specialist - Lexus of Omaha
Do you want to help transform the auto industry? Come let Lexus of Omaha show you just how Remarkable you can be!
At Lexus of Omaha, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Lexus of Omaha teammate, you will play a direct role in that mission.
We value individuals who:
- Stay curious by seeking different perspectives, learning constantly, and adapting quickly
- Make it matter by maximizing impact and focusing on what matters most
- Win together by operating with a team first perspective
- Be caring by genuinely caring for and supporting others
- Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.
At Lexus of Omaha we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS OF OMAHA!
Your Purpose as a Product Specialist:
- Greets guests and creates an exceptional, professional, and welcoming Lexus experience through phone, email, and face-to-face interactions.
- Personalizes every guest interaction, including company-provided leads, internet inquiries, referrals, repeat guests, and walk-in guests.
- Conducts Lexus vehicle feature and benefit presentations by assisting guests during test drives.
- Maintains strong product knowledge across the Lexus model lineup to effectively answer guest questions.
- Serves as a Lexus product expert by staying informed on new vehicles, features, and accessories, and clearly communicating their benefits to guests.
- Coordinates and delivers Lexus vehicles upon completion of the purchase process, ensuring a premium delivery experience.
- Assists guests with troubleshooting Lexus technology and vehicle features.
- Remains current on Lexus brand-specific products, features, and accessories by attending required product training and courses.