Product Support Representative - Outside Sales
Description
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!
The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs.
Qualifications
- Proven experience in outside sales, preferably in agriculture, automotive, or heavy equipment
- Strong mechanical aptitude: an understanding of how machines work and can speak the language of technicians and operators
- Excellent communication and relationship-building skills
- Self-motivated with the ability to work independently and manage your own schedule
- Proficiency with Customer Relationship Management (CRM) tools and basic Microsoft Office applications
- A valid driver’s license and willingness to travel within your territory
Responsibilities
- Manage and grow an assigned territory by visiting customers on-site, understanding their operations, and identifying opportunities for parts sales
- Develop strong, consultative relationships with equipment owners, fleet managers, and service teams
- Proactively identify and recommend parts and service solutions to improve equipment performance and reduce downtime
- Prepare and deliver accurate quotes, process orders, resolve product/customer concerns, and schedule timely deliveries
- Track sales activity, customer interactions, and opportunities in CRM software
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (Employer + Employee Contributions)
- Accident & Disease Insurance
- 401K Plan + Match
- Competitive Paid time off Policy
- Short/Long Term Disability
- Annual Reviews
- Base + Incentive Bonus Plans
Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.
As published by greenhouse · 15 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (7)
- Preferred First Name optional
- LinkedIn Profile optional
- What is your home mailing address?
- What is the minimum pay you would accept for this position?
- If you answered yes, what location did you work at and when did you work there? optional
- If you answered yes, who referred you? optional
- By typing my name below, I understand that if I am hired, my employment may be terminated with or without cause or notice, at any time, at either my option or that of the Company. I understand that no management representative has any authority to enter into any agreement for continuing employment for any specific period of time or which is contrary to the foregoing and that any such agreement must be in writing and signed by the Company President. I give the Company permission to contact all or any of my previous employers and references and authorize them to disclose any information the Company may request in the course of its investigation of this application for employment, and I hereby release the Company and such references and prior employers from any and all liability with respect to such disclosures. After a tentative offer of employment has been made, if requested by the Company, I agree to take a job-related medical examination at no personal expense and authorize the examining physician to disclose the findings to the Company. I understand that any offer of employment is conditioned upon receipt of satisfactory references and satisfactory completion of any such job-related medical examination. I also understand that I may be requested now or at any subsequent time during my employment with the Company to submit to drug and/or alcohol tests, at the Company’s expense. I understand that if I refuse to take the test, my employment may be terminated immediately. I have provided truthful and complete responses to all inquiries in the application and authorize the Company to investigate all statements contained in the application. I understand that the discovery of any falsification or omission constitutes grounds for immediate dismissal or refusal to hire. If employed, I will abide by the Company’s rules and regulations, which I understand are subject to change by the Company.
Pick from a list (7)
- Are you at least 18 years old?
- If you answered no, do you have a work permit? optional
- Are you either a U.S. citizen or an alien who has the legal right to remain and work in the U.S.? (you will be required to furnish proof of lawful work status if you are extended a job offer)
- Do you have an existing confidentiality agreement with your current or previous employer(s)?
- Have you ever been employed by Monroe Tractor?
- Were you referred to Monroe Tractor by an existing employee?
- By checking this box, you agree to receive mobile messages from us in relation to this job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy: https://www.monroetractor.com/privacy-policy/ optional
Written answers (1)
- If you answered yes, please explain the existing confidentiality agreement, which employer it is with, and when it expires. optional