Production Control / Planner cum Customer Service

Key Responsibilities

• Production and Delivery
• Liaise with customers, production team and other respective departments on shipping target schedule
• Evaluate test capacity, arrange and schedule production priority
• Monitor production status to ensure delivery commitment as per sales order
• Evaluate usage of consumable materials to prepare and support production requirements
• Responsible for inventory control and cycle time
• Follow up with Logistics team on inventory flow
• Assist in ongoing projects to meet business goals, revenue and costing requirements
• Provide timely reports to internal parties as required

Customer Service

• Provide timely reports and updates to customers on the production and delivery status
• Work with customers on projects towards improvement and customer satisfaction

Job Specification

• Minimum Diploma in Supply Chain / Electronics / Logistics or any other relevant fields of studies
• It will be an added advantage if you have experience in any of the following
• 1-2 years’ experience in Production Planning or Customer Service
• ERP system (Oracle/ SAP)
• Proficient in MSOffice (Excel, PPT and Word)
• Possess customer-oriented mindset
• Good analytical and problem-solving skills
• Good communication skills both verbal and written
• Effective organizational skills and able to take initiative, a ‘self-starter’ who is able to work with minimal supervision
• Able to multi-task and work in a fast-paced environment
• Applicants must be able to converse in Mandarin to communicate with our Chinese counterparts