Production Operator I (Holyoke)
Role
At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.
We are seeking a detail-oriented and results-driven Billing and Payables Coordinator to join our team. This role is responsible for ensuring the timely and accurate execution of all billing functions for the various Wikoff locations. Ideally a person with good problem solving and great communication skills that can work well with different personalities to achieve a common goal.
Duties & Responsibilities
Billing Management: Receive and review all billing that is submitted to Corporate ensuring the billing is accurate and complete.
Invoice Distribution: Process and distribute Invoices via an online billing app, email, or mail.
Timeliness and Organization of Billing: Maintain accurate accountability of open billing batches by location ensuring all billing batches are processed timely, issues are resolved quickly and accounted for.
Branch Assistance: Assist branches with credits and other billing issues.
Monthly Allocations: Monthly allocations and debit memos to assist in keeping our sales presentations accurate.
Rebate Calculation: Assist with calculating and processing month end rebates, asset recoveries and allocations for select customers.
Invoice Provision: Provide invoice copies as needed by branches and customers.
Processing Payments: Process incoming credit card payments using a third-party processing solution.
Reporting: Maintaining and distributing the Daily Invoicing Report.
Accounts Payable: Assist in processing accounts payable and payment distribution as needed.
Other responsibilities and duties as necessary assigned by your supervisor.
Education/Experience
Minimum of 3 years of experience of Billing, Accounts Receivable, or Accounts Payables.
Associate’s degree or higher in Accounting, Business, or Finance is a plus
Proficiency in financial software, ERP systems, and Microsoft Office Suite (Excel, Outlook).
Strong verbal and written communication skills.
Excellent negotiation and problem-solving abilities.
Highly organized with exceptional attention to detail.
Competencies
Excellent verbal and written communication skills.
Experience with B2B collections.
Organizational and prioritization skills.
Ability to maintain professionalism in stressful situations.
Familiarity with collection techniques and relevant laws, such as the Fair Debt Collection Practices Act (FDCPA).
Working Conditions:
Sitting for extended periods
Extensive use of computer
Ability to lift up to 25 lbs
Supervisory Responsibilities:
None
Health and Safety Responsibilities:
Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
Must use or wear equipment, protective devices, or certain clothing as required by the company.
Benefits:
Competitive pay
Profit sharing retirement benefits
Health, dental, and vision insurance
Paid time off and holidays
401(k)
Employee Stock Ownership
Career development and training opportunities
Clean, safe, and team-oriented work environment
This position contributes to the overall health and success of our company. Additionally, this position promotes a safe work environment by complying with the defined safety rules and regulations at all times.