Production Support Engineer

The Opportunity Success in this role means ensuring the stability and performance of production systems while effectively addressing technical issues in real-time. Your Day-to-Day - Monitor and maintain production applications to ensure optimal performance. - Troubleshoot and resolve incidents related to production systems using Python. - Collaborate with development teams to implement changes and improvements. - Conduct root cause analysis on recurring issues and recommend solutions. - Develop and maintain documentation for operational processes and procedures. - Participate in on-call rotations to provide after-hours support as needed. You'll Thrive Here If - You have a proven track record of resolving complex technical issues in production environments. - You are comfortable working with Python to automate tasks and improve system performance. - You can analyze logs and metrics to identify problems before they escalate. - You thrive under pressure and are adept at managing multiple priorities simultaneously. - You have excellent communication skills for collaborating with cross-functional teams.