Production Team Member BOH

WHO WE ARE

We’re a community-owned natural foods grocery store passionate about high-quality food, sustainability, and the cooperative business model. Our mission is rooted in serving our community while creating a workplace that is inclusive, engaging, and supportive. We strive to set a high standard for employment practices by fostering a culture of respect, integrity, and growth. We’re looking for positive, self-motivated people who take pride in delivering excellent customer service, value the quality of their work, show up reliably for their team, and enjoy working together to make a meaningful impact every day.

Job Title: Production Team Member

Reports to: Prepared Foods Managers

Status: Non-Exempt, Union Classification Level 1

POSITION SUMMARY

Production team members ensure all food meets our standards for taste, freshness, safety, and presentation. This role also supports kitchen operations by assisting with receiving deliveries, stocking and rotating product, maintaining clean and well-merchandised displays, and occasionally helping with orders. As part of a collaborative and inclusive team, you’ll contribute to a positive kitchen culture and provide excellent internal and external service.

KEY RESPONSIBILITIES

Food Production & Kitchen Support

• Prepare soups, salads, entrees, and other deli items for the service case, Grab & Go (GnG) case, and salad bar while following established Co-op recipes, portioning standards, and food safety guidelines.
• Cook and prep food in accordance with department procedures and safe food handling practices.
• Maintain clean, sanitary, and organized workspaces throughout all stages of production.
• Assist with kitchen prep, cleanup, and general production support as needed.

Merchandising & Inventory

• Stock, rotate, and face deli items in the service case, Grab & Go case, and salad bar to ensure freshness, safety, and visual appeal.
• Ensure accurate and clear signage, labeling, and pricing on all products.
• Receive deliveries, verify invoice accuracy, and store products properly according to food safety and department standards.
• Maintain back-stock areas in a clean, organized, and food-safe manner.
• May assist with placing orders at the direction of department managers.

Customer Service & Teamwork

• Provide friendly, helpful, and responsive service to customers and co-workers, even while working primarily in back-of-house roles.
• Contribute to a positive, respectful, and inclusive kitchen culture that emphasizes cooperation and clear communication.
• Communicate professionally with team members and supervisors to support smooth operations.

Additional Duties

• Stay informed about deli promotions, featured items, and product knowledge.
• Support front-of-house operations as needed, including restocking, maintaining displays, and interacting with customers.
• Uphold department sanitation, cleanliness, and workplace safety standards at all times.
• Perform other duties as assigned to support department and Co-op goals.