Program Guide
Location: Southbridge, MA - Outpatient Treatment Program
Schedule: Monday and Saturday, 5:45am - 2:15pm
Pay rate: $20.15-$23.33/hour
The Program Safety Guide is responsible for:
- Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
- This includes, but is not limited to greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
- Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
- Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.