Program Guide

Open 29d

Location: Pittsfield, MA - Outpatient Treatment Program

Schedule: Monday-Friday, 8:00am-4:00pm

Pay Rate: $18.15-$20.42/hour

Benefits:

  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Program Safety Guide is responsible for:

  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • This includes, but is not limited to: greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
  • Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
  • Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.