Program Manager
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Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise. Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to hel…