Programme Manager - Customer Retention
Summary
Leads an enterprise-wide customer retention programme for a financial services firm, scoping initiatives and acting as a subject matter expert (SME) to improve customer engagement and reduce churn.
Programme Manager / SME - Hybrid - £1000 p/d - Customer Retention - 3 months Our client - a leading financial services company are looking for a Senior Programme Manager to scope and set up an enterprise wide customer retention programme. SMEs or advisors with the correct experience will also be considered. Applications will only be considered if you posses recent experience within a financial services company and relevant customer retention / re connection / re-engagement experience. Key Respo…