Programme Manager (Novena)
Posted Updated 4
views
Summary
Manages the Victim Care Officer (VCO) programme in Singapore (Novena): recruiting, onboarding and engaging volunteer victim care officers, delivering victim care and psychological first aid support, and building volunteer management frameworks for the Home Team. A psychology/social-work programme role, not a software engineering position.
Key responsibilities include:
- Develop and implement programmes and supporting frameworks.
- Coordinate recruitment, selection and onboarding activities.
- Manage programme operations and participant activation.
- Organise engagement, cohesion and appreciation activities.
- Develop and enhance programme and volunteer management processes.
- Support training, psychological first aid and participant well-being initiatives.
- Review programme effectiveness and identify opportunities for improvement.
- Work with internal stakeholders to provide professional support and consultation.
- Support other related projects and initiatives as assigned.
Requirements:
- Degree in Psychology or a relevant discipline.
- Experience in psychology, counselling, social work or related behavioural sciences is advantageous.
- Experience in programme management, coordination or stakeholder engagement would be an advantage.
- Strong interpersonal and communication skills.
- Proficiency in spoken and written English; knowledge of an additional language is advantageous.
- Able to work independently and manage multiple responsibilities.
- Strong organisational, analytical and problem-solving skills
Duration/Working hours:
1 year (Immediate)
42 hours per week
*We regret to inform only shortlisted candidates will be notified.