Project Coordinator Intern - Luxury
Summary
A 6-month internship in CXG's Paris office supporting Customer Success Managers who serve premium and luxury brands. Day-to-day work covers project coordination tasks — internal briefs, presentation prep, invoicing, data consolidation for market trackers — primarily using Excel and PowerPoint.
We are growing! We are currently looking to hire a Project Coordinator Intern in our Paris office.
The duration of the internship is 6 months.
Who are we:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands.
Responsibilities
The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations:
- Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams
- Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers
- Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies…
Requirements
What you will bring along:
This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below:
- Perfect English skills (both oral & written)
- Organizational skills & Project Management
- Attention to detail
- Excellent Excel & Power Point skills
- Autonomy in tasks management
- Excellent interpersonal skills
- Data visualization skills would be greatly appreciated
Skills
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Basics
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- Declaration: Our recruitment process is designed to assess each candidate’s individual capabilities. To ensure fairness, we expect all assessments to reflect your own thinking and work. The use of external assistance, including AI tools or large language models (LLMs), is not permitted during the recruitment process. Any misuse or misrepresentation may impact your application. Please confirm your acknowledgment: Yes, I have read and understood the above and agree to comply No, I would like to withdraw
- Candidate privacy notice and consent CXG assesses candidates' experience, skills, potential and relevant personality traits to understand their suitability for the role and alignment with our working environment and values. As part of this process, we use Aikho, an AI-powered recruitment platform, to conduct skills and behavioural assessments. With your consent, CXG will share your CV and contact details with Aikho for this purpose. Aikho will provide CXG with your candidate profile and assessment results to support our recruitment decisions. CXG will collect and store your CV, contact details, application information and assessment results. Access will be limited to authorised recruitment staff and relevant hiring managers. Your data with Aikho Aikho manages the information it collects under its own Candidate Terms https://aikho.ai/candidate-terms including assessment responses and any interview recordings, as disclosed before the assessment. Aikho also offers a separate service connecting candidates with future job opportunities. If you do not want Aikho to retain your profile for this purpose or to contact you about other roles, please manage your preferences directly with Aikho through your account settings or by emailing privacy@aikho.ai. Declining this separate service will not affect the assessment of your application by CXG. Important: Throughout the recruitment process, all decisions remain with CXG's recruitment team and hiring managers. Aikho supports their assessment but does not make hiring decisions. Your choices and rights For requests concerning data held by CXG, including access, correction, deletion or withdrawal of consent, where applicable, please contact nikita.tomar@cxg.com. Yes - I have read this notice and consent to CXG sharing my CV and contact details with Aikho for the assessment described above. Yes - I agree that CXG may retain my candidate profile and assessment results for up to 24 months after the end of this recruitment process to contact me about relevant future opportunities. I may withdraw this consent at any time. My choice will not affect my current application. No - I would like to withdraw my application.
- Are you currently based in France?
- The internship will start from 1st week of Janauary 2027, will this set-up work for you?