IT Support/Project Coordinator

Key Responsibilities:

• Coordinate and track project service requests, ensuring proper documentation and approvals.
• Manage user account provisioning, modification, suspension, and deactivation.
• Coordinate Active Directory, security groups, distribution lists, and access requests.
• Coordinate mailbox, shared mailbox, SMTP relay, email access, and routing requests.
• Support endpoint provisioning, software installation, certificates, and asset tracking.
• Maintain project/request trackers and provide regular status and progress reports.
• Follow up with internal teams and external vendors to ensure timely completion.
• Escalate overdue requests, risks, and issues to relevant stakeholders.
• Maintain accurate records for audit, compliance, and governance purposes.
• Support project execution, user onboarding/offboarding, and operational readiness activities.

Requirements:

• Diploma in IT, Computer Science, or related field.
• 2–3 years of experience in administration, project coordination, or IT support.
• Experience with project execution, service requests, and user onboarding is an advantage.
• Basic knowledge of Active Directory, email services, endpoint administration, and IT processes.
• Strong coordination, documentation, reporting, and stakeholder management skills.
• Proficient in Microsoft Office, particularly Excel.
• Detail-oriented, organised, proactive, and able to work independently.

Ankita

EA License Number: 23C2060 Registration ID is R22109715

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This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA