Project Coordinator
Summary
Supports the Project Manager at a Malaysian retail-tech company (POS and accounting software for retail/F&B brands): schedules installations, training, and go-lives with each store's PIC, tracks project progress, and liaises between clients and the implementation/support team, using Excel and task-tracking tools.
Project Coordinator
Location: Bandar Puteri Puchong
We are a retail technology company providing integrated POS and accounting software solutions to retail and F&B brands and businesses across Malaysia and the region.
Key Responsibilities
Assist the Project Manager in preparing project plans and schedules.
Track project progress, follow up on outstanding tasks, and highlight delays or issues.
Contact each store or branch’s Person-in-Charge (PIC) to arrange installation, training, and go-live schedules once the implementation plan is confirmed.
Coordinate with the Implementation & Support team to ensure smooth deployment and project handover.
Liaise with clients and internal teams to keep everyone updated on project arrangements and requirements.
Schedule project meetings, prepare meeting minutes, and follow up on action items.
Maintain accurate project records, documentation, and progress reports.
Assist with project supplies, purchasing arrangements, and related administrative paperwork.
Requirements
Diploma or degree in Business Administration, IT, Project Management, or a related field.
Experience in project coordination, operations, administration, or implementation support.
Strong organisational skills, attention to detail, and consistent follow-through.
Clear communication skills and confidence in coordinating with clients and multiple teams.
Ability to manage several schedules, adapt to changes, and resolve coordination issues proactively.
Proficiency in Excel and task-tracking tools.
Experience with IT projects, POS systems, or multi-outlet retail/F&B rollouts is an advantage.