Project Manager - #1712

Roles and Responsibilities:

· Overseeing and managing multiple vendors and external providers of ICT services, working with team members from application and infrastructure teams to deliver projects and enhancements on time and within budget.

· Project Management (Scope, Budget and Schedule) including regular management reporting for the project.

· Ensuring that the project is executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.

· Participating and contributing in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.

· Reviewing project deliverables, e.g. functional specifications, system test plan & results, user guide, operation manual.

· Planning and collaborating with users on user acceptance testing.

· Assessing service requests for enhancements and maintenance of systems.

· Ensuring that Service Level Agreements for projects and incidents are met.

· Identifying potential project risks and its implication to the organisation and to recommend mitigating measures as to manage the risks.

· Ensuring that the development processes, procedures and system comply with IT management policy, quality management policy and security guidelines.

· Managing and resolving day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.

· Working with the relevant parties to resolve security vulnerabilities found during the contract period.

Knowledge and Skills:

• Tertiary Education in relevant fields is preferred

• Hands-on experience in at least 2 full project development life cycles

• Advantageous to have:

o Relevant professional certifications such as ITIL, PMP, or equivalent certifications

o Knowledge of and/or hands-on experience in one or more of the following technical areas:

§ Database Management: Oracle and/or Microsoft SQL Server databases, including real-time data replication technologies

§ API and Systems Integration: API management and system integration.

§ Server Infrastructure: Windows and Linux server administration and management

• • • Cloud Technologies: Amazon Web Services (AWS), including cloud architecture, deployment and operations

    • Up to date on technological trends and best practices

  • Experience working within the Singapore Government environment, with familiarity in IT governance, procurement processes, budgeting, risk and compliance management, security policies and standards

• Strong analytical, conceptualisation and problem-solving skills

• Team player with strong organization and people handling skills

· Strong vendor management skills, including experience in managing vendor performance and ensuring compliance with contractual obligations

· Ability to coordinate and align vendors and technical teams towards common project outcomes

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders