Project Manager, Operations

Job Description

• Manage the overall planning, control, status reporting, stability and delivery of large / complex projects (multi area or product) to ensure that project goals and objectives are met within agreed upon time, scope, budget and resource requirements
• Drive the resolution of conflicts and issues
• Own the budget of the project and performance against the business case to ensure benefit realisation
• Be the subject matter expert in area where the project manager has expertise
• Build strong working relationships and ensure delivery of communication to all stakeholders
• Obtain feedback from all stakeholders at critical milestones to ensure project efforts meet customer expectations
• Manage project and commercial risks and mitigation plans and ensure these risks are proactively communicated
• Responsible for managing and governing the project management methodology and risk management process
• Be the champion within project delivery for deploying project management and risk management standards, policies, training and development
• Conduct status checks and quality management reviews to review performance, identifying points of risk and making recommendations for improvements that lead to risk minimisation and successful project delivery
• Deliver best practice project documentation, completed to quality standards, kept up to date, available throughout the project and maintained in the project database
• Review project portfolio performance against the business cases and implement action plans to ensure benefit realisation
• Deploy previous lessons learnt output and feedback to drive continuous improvement
• Promote and support changes to continuously improve project management in alignment with international project management trends
• Work with project sponsors and stakeholders to forecast project resources and required to support project pipeline and deliver the project objectives
• Support the development of the project management community and implement the people management strategy to deliver business benefits through: skills assessment, training programmes, processes and toolsets

Requirements

• 5+ years’ experience in logistics operations (desirable)
• project management methodology (essential)
• Process improvement methodology (desirable), ie DMAIC
• 5+ years’ experience in project and programme management roles (essential)
• Ability to lead and manage functional and cross-functional, multicultural team (essential)
• Customer-focused, customer-centric & customer experience mindset
• Highly adaptable & agile in a very dynamic environment.
• Independent & minimal supervision: Self-starter, self-learner, keen to learn things.
• Goal-driven, detail-oriented, organized with strong business & process sense.
• Excellent presentation skills, and is able to lead & manage meetings.
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese, proficient in Mandarin for communication with chinese customers and counterparts
• Proficiency in MS office: Word, Excel, Visio and PowerPoint including Chinese word processing for communication with Chinese customers and counterparts.
• Work location: East Singapore (Changi)
• University degree (Desirable)