Project Manager - PMO

About a23

a23 is an Australian owned Systems Integrator headquartered in Canberra. We provide specialist ICT services across diverse technologies and are recognised as a valued strategic partner for Government and private sector organisations. a23 has grown to become a prominent strategic partner, focused on servicing the needs of small to medium-sized agencies to deliver quality outcomes through expert people, great relationships, and fit-for-purpose technologies.

Why work for a23?

a23 is a well-established Australian technology company experiencing strong growth, fuelled by rising demand for our expertise in Cyber Security, Networking, Cloud, Data and AI, and Hybrid Cloud. We bring the agility and innovation of a start-up backed by the maturity, credibility, and delivery assurance of an established market leader.

Our teams deliver secure, scalable solution to government and enterprise client, blending deep technical capability with a client-first culture. Whether enabling AI-driven insights, transforming hybrid infrastructure, or securing mission-critical environments, a23 is trusted to deliver at a national scale.

We offer a collaborative and flexible working environment alongside a range of employee benefits such as an annual wellbeing allowance. For more information, see our Careers page at www.a23.com.au/our-careers/.

The Role

a23 is seeking an experienced professional services Project Manager who knows how to lead technical delivery teams, manage clients, maintain commercial control and get projects successfully completed. You will bring experience in the management and delivery of professional services projects across government and enterprise clients. This permanent, full-time position reports to the Professional Services Manager within the PMO Practice.

You will take end-to-end ownership of multiple concurrent client engagements, balancing successful delivery with strong commercial management and trusted client relationships.

The work is varied, with projects ranging from focused professional services engagements and advisory assignments through to larger technology implementations and managed services transitions. You will work across a23's technical practices and coordinate consultants, technical leads, vendors and client stakeholders to achieve agreed outcomes.

This hybrid, Canberra based role will use your project delivery, commercial, and stakeholder management skills across a varied portfolio of ICT professional services engagements.

Role responsibilities

Project Delivery

• Lead multiple concurrent fixed-price professional services projects through the complete delivery lifecycle.
• Plan and manage project scope, schedules, resources, risks, issues, dependencies, quality and contractual deliverables.
• Coordinate technical teams, Practice Leads, vendors and client stakeholders to achieve agreed outcomes.
• Apply a23 project governance and delivery controls proportionate to the complexity, commercial exposure and risk of each engagement.
• Manage deliverable acceptance, operational handover and project closure.

Commercial Management

• Own project commercial performance, including budgets, revenue, costs, margin, and contingency.
• Maintain accurate forecasts and provide early visibility of scope variance, delivery pressures and emerging commercial impacts.
• Manage scope and commercial changes through appropriate change control, ensuring commitments are internally aligned and escalated where required.

Client Leadership

• Build trusted client relationships through reliable delivery, transparent communication and well managed expectations.
• Own the day-to-day client relationship for assigned projects and lead project governance, reporting and stakeholder communications, providing clear visibility of status, risks, issues, and changes.
• Contribute lessons and delivery insights to improve a23 estimation, contracting and project delivery practices.

Experience, Qualifications and Key Attributes

• Must be an Australian Citizen with the ability to obtain and maintain an Australian Government Security Clearance.
• 5+ years relevant project delivery experience, including demonstrated experience independently managing fixed-price professional services projects.
• Demonstrated supplier side experience delivering projects for external clients within an ICT professional services, systems integration, managed services or similar technology services environment.
• Proven ability to manage multiple concurrent projects across different clients, technical teams and priorities, and at different stages of delivery.
• Strong commercial acumen, with hands-on experience managing project budgets, margin, forecasting, scope and change control, risk and contractual commitments.
• Proven ability to build trusted client relationships through reliable delivery, transparent communication and effective expectation management.
• Strong project leadership skills, with the ability to coordinate technical specialists and multidisciplinary teams without needing to be the technical expert.
• Excellent organisation, communication and stakeholder management skills, with sound judgement and the ability to operate independently in a professional services environment.
• Experience delivering managed services transitions would be highly regarded.
• Relevant project management qualifications or certifications such as PMP, PRINCE2 or equivalent would be highly regarded.

a23 Policy Handbook and Mandatory Training
On commencing with a23, all employees and subcontractors are provided with the a23 Policy Handbook and asked to acknowledge their understanding and commitment to adhering to its policies. All employees and subcontractors are also assigned a suite of mandatory training that is required to be completed on an annual basis. All a23 workers are to take all reasonable care of their own health and safety and ensure that their actions do not adversely affect the health and safety of others.

Inclusive recruitment at a23
a23 value all career paths and experience so if you do not meet all the qualifications or requirements state for this role, we would still love to hear from you!
a23 is an equal opportunity employer committed to a diverse, inclusive, healthy and safe work environment. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and neurodiversity. We invite people of all backgrounds and identities to submit their application. Applications are strongly encouraged from the Aboriginal and/or Torres Strait Islander, LBGTQIA+ and neurodivergent communities.

Apply now! Applications will be assessed as they are received and as such the recruitment process may be finalised prior to the closing date.