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Metrolinx

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Project Manager, Third-Party Coordination

Open 12d

Summary

Coordinate with external stakeholders and internal teams to manage sensitive transit-project issues, resolve conflicts, and ensure smooth delivery of Toronto’s Eglinton Crosstown West Extension.

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in-office position based at our 2920 Matheson Boulevard East location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

CPG’s workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

The Third-Party Coordination Team is hiring a Project Manager, Third-Party Coordination (Stakeholder Management) representing the Eglinton Crosstown West Extension Project (ECWE). This position will report to the Manager, Third-Party Coordination, working collaboratively with a multi-disciplinary team on strategy, policy, contentious, sensitive or emerging issues, conflict resolution, and stakeholder management to ensure successful outcomes.
What will I be doing?

  • Develop and maintain an understanding of diverse stakeholder agendas and create positive working relationships to establish mutually beneficial opportunities and discuss technical and policy-related issues while fostering collaboration

  • Communicate regularly with Leadership Team, Project Delivery Team, internal project partners and external stakeholders to provide strategic guidance and assist in issue resolution to achieve successful outcomes

  • Prepare, research, develop and disseminate information (e.g. correspondence, meeting notes, action items, briefing materials) and communicate policies related to programmatic and organizational initiatives

  • Interpret stakeholder feedback and work with the project team to develop and translate technical information into strategic positions, inclusive of broader project goals and stakeholder relations

  • Handle complex situations and multiple responsibilities independently, with the ability to identify risks, emerging issues and prioritize urgent requests; mediate and resolve conflicts associated with issues and project interfaces

  • Coordinate a wide range of programs, working files, project communications and executive support tasks including recurring updates to executives

  • Review and analyze communications to ensure consistency, alignment and appropriate flow of information

  • Respond to inquiries, provide advice, and make decisions in accordance with established protocols, policies and procedures

  • Develops, maintains, and continually improves communication standards and tools, while incorporating best practices

  • Guide and influence others in the performance of their day-to-day activities, without direct supervisory responsibility

  • Maintain and administer the team's document control system, including the organization, tracking, filing, version control, retention, and retrieval of all incoming and outgoing project documents, ensuring accuracy, consistency, accessibility, and compliance with internal governance requirements.

What Skills and Qualifications Do I Need?

  • Completion of a degree in Planning, Communications, Business Administration, Public Relations, Engineering or related field – or a combination of education, training and experience deemed equivalent

  • Demonstrated years of experience, ideally in the public sector, developing communications materials, managing special projects, complex and sensitive issues/tasks, timely flow of information along with stakeholder interaction

  • Strong influencing/negotiating as well as political acumen capabilities to deal with a variety of stakeholders, agencies and staff to ensure successful outcomes and achieve goals

  • Proven political acuity skills to recognize and respond to high-level and sensitive issues; demonstrated ability to recognize and support issues which may impact project partners and stakeholders

  • Excellent Interpersonal and oral/written/presentation communication skills, including briefings to Senior Management Team

  • Working knowledge of Project Management lifecycle and principles. Project Management Professional designation (PMP) is considered an asset

Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LI-MM3
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