Project Manager
Summary
Leads end-to-end projects in financial services, ensuring on-time delivery, stakeholder satisfaction, and process improvements while managing risks and mentoring teams.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job Description
Key Responsibilities
- Lead project execution by facilitating collaboration across stakeholders, tracking delivery against agreed milestones, and proactively managing risks, issues, and dependencies to achieve project objectives.
- Lead multiple projects simultaneously, ensuring delivery on time, within scope, and with high stakeholder satisfaction.
- Act as a customer and partner advocate, ensuring solutions meet or exceed expectations.
- Identify and support opportunities to improve processes, reduce time to revenue, and enhance implementation efficiency.
- Maintain full ownership of project documentation, including project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and meeting minutes.
- Proactively identify and mitigate risks and blockers to ensure project success.
- Ensure adherence to organizational project management best practices and support audit preparation and compliance activities.
- Build and maintain strong, long-term relationships with internal stakeholders, external partners, and customers.
- Facilitate workshops, lead stakeholder discussions, and support resolution of project risk, issues and stakeholder conflicts when required.
Qualifications & Experience
- Experience managing projects involving multiple stakeholders and cross-functional teams.
- Strong planning, risk management, and organisational skills with the ability to manage competing priorities.
- PRINCE2 Foundation/Practitioner, PMP, Agile Project Management certification, or equivalent project management qualification (desirable)
- Experience driving process improvements and operational efficiencies.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.