Property Manager

SUMMARY OF JOB FUNCTION:

Responsible for ensuring the efficient operation of the property under the direction of the Regional Manager.

PROPERTY MANAGER OBJECTIVES:

• Oversee and manage the financial and operational components of the property.
• Achieve targeted resident satisfaction through customer service to attain greater resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Included, but not limited to, the following job specifications contained herein.

• Responsible for adhering to all Fair Housing laws.
• Collect and post rent daily for the property.
• Monitor delinquency.
• Communicate operational and financial risks to Regional Manager and establish corrective action plans.
• Uses effective methods for maintaining/increasing occupancy and income as approved by Regional Manager.
• Uses effective cost control by operating within budgets and obtaining correct expense approvals.
• Daily physical inspection of the property and direct supervision of the maintenance employees.
• Approve all payables and work closely with Accounting to ensure timely payments.
• Responsible for implementing and maintaining a resident retention program, i.e., social service, activities, outreach marketing, or resident referral program.
• Responsible for the leasing of the property; ensuring thorough supervision of the office so that all sales techniques and methods required by management are being used effectively and in a professional manner.
• Train and mentor team members to ensure they understand policies, procedures, and protocols to perform daily responsibilities.
• Responsible for the recertification/renewal program.
• Responsible for the final interviewing and hiring of all property employees under the direction of the Regional Manager.
• Responsible for the eviction of tenants in compliance with applicable laws and direction from legal counsel and/or management.
• Responsible for maintaining compliance files according to the applicable funding and state requirements.
• Responsible for assisting with the implementation and enforcement of Justus Property Management’s policies and procedures.
• Responsible for reporting any unusual or extraordinary circumstances regarding the residents or property to the Regional Manager immediately.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

SUPERVISORY RESPONSIBILITIES:

Directly supervise one or more employees. Supervisory responsibilities will be carried out in accordance with the organizations’ policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.