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MIDLAND COLLEGE

Discussion

PT Clerk Testing Center and Dual Credit

Open 31d

The Part-Time Clerk supports the daily operations of the Testing Center and Dual Credit Department by providing administrative, clerical, and student support services. This position assists with testing administration, student check-in and verification, data entry, records maintenance, and communication with students, faculty, and staff. The clerk ensures compliance with institutional policies, testing protocols, and dual credit procedures while maintaining a professional, student-centered environment.

Testing Center Support

  • Assist with the check-in and check-out process for students taking exams, ensuring proper identification and documentation
  • Monitor testing areas to ensure adherence to testing policies, procedures, and academic integrity standards
  • Provide general information to students regarding testing procedures and requirements
  • Assist with maintaining accurate testing records and documentation
  • Support the coordination of various tests

Dual Credit Program Support

  • Answer Dual Credit phone line and email, providing timely, accurate, and professional responses to student, parent, and partner inquiries
  • Assist with data entry and maintenance of dual credit student records in the student information system
  • Communicate with students, parents, high school staff, and college personnel regarding dual credit procedures and requirements
  • Maintain organized and accurate student files and documentation in compliance with institutional and FERPA guidelines
  • Assist with preparing reports, correspondence, and program materials
  • Support dual credit staff with general clerical and administrative duties

General Administrative Support

  • Provide excellent customer service to students, staff, faculty, and external partners in person, by phone, and via email
  • Assist with office coverage, scheduling, and front desk support as needed
  • Maintain confidentiality of student records and sensitive information
  • Perform other duties as assigned to support Testing Center and Dual Credit operations
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