QA Manager - Travel (Cebu) | Start ASAP
Posted
Summary
Onsite QA Manager in Cebu City leading quality assurance for a travel (or telco) voice-support account at a staffing/BPO firm: applying quality methodologies like Lean Six Sigma and Kaizen, managing the client relationship directly, on a 24x7 shift schedule. Start is ASAP.
About the job QA Manager - Travel (Cebu) | Onsite
Work Experience:
- 3 to 4 years experience as a QA Manager in a travel account/Telco Voice account
- Has understanding of quality methodologies (Lean six sigma, Kaizen, etc)
- Direct client management experience
- No to retail or healthcare LOB experience
Start Date: ASAP
Type of Support: Voice
Work Arrangement: Onsite (Cebu)
Shift Schedule | Restdays: 24x7
Educational Requirement: 2nd year completed/College Grad