Quality Action Campaign Specialist
Shape the future today.
The world is changing. The question is, what will be our contribution to the outcome? We have set the pace in the field of mobility from the very beginning, and we will continue to do so. At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe. Put your pioneering spirit to good use\: This is your opportunity to make a contribution that extends far beyond your job title.
At Mercedes-Benz Vans, we offer you the perfect environment for your professional and personal growth. Cutting-edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts.
Job Overview\:
This position is responsible for creating and coordinating quality related Campaigns/Holds in plant, reporting as well as the information flow between Quality, Development, Production, Purchasing, Marketing, Service & Parts, Sales Organizations, Suppliers and Mercedes Benz USA.
Responsibilities\:
This role ensures the highest level of customer protection by maintaining strict control over vehicle quality status and preventing any non-conforming units from leaving the plant. Through proactive coordination, real-time monitoring, and disciplined execution of actions and holds, it guarantees that only fully compliant vehicles are released to the customer.
Act as a liaison between the plant and the Marshalling Yard (MBUSA)
Conduct weekly communications between MBV plant, sister plants and MBUSA
Coordinate campaign management activities with MBV to ensure timely availability of vans to customer
Independently coordinate and organize third party resources to ensure all actions are complete for units before release to MBUSA
Independently leads the kick off meeting for all activities (incl. rework)
Monitor Production Instruction and place vehicles on hold as needed
Monitor all actions and holds in plant
Participates in regularly scheduled team meetings
Receive action request, manage reports through MB systems and generate Campaign/Holds in Systems
Run daily reports to ensure vehicles are transparently tracked throughout the organization
Will perform other duties as assigned
Note\: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.